Quality Assurance Manager — ISO 9001 & Process Improvement

Amcor; Danville (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health plans

401(k) match

Annual bonus

Parental leave

Job summary

Amcor is seeking a Quality Assurance Manager to lead the development and maintenance of a quality system ensuring products meet customer specs and deliver superior reliability.

The role requires 5–7+ years in manufacturing quality, ISO 9001 experience, and proven leadership of QA teams. You will drive continuous improvement and partner with Manufacturing, Engineering, and R&D to safeguard quality and throughput.

Qualifications

• Bachelor’s degree in engineering, Quality, Materials Science, or related field.
• 5-7+ years of quality experience in a manufacturing environment; packaging/related industry preferred.
• Experience managing an ISO 9001 quality management system including internal audits.
• Supervisory or people-management experience leading a QA/technical team.
• Working knowledge of root cause analysis and CAPA methodologies (8D, 5-Why, fishbone).
• Proficiency with statistical process control tools and quality/inspection systems.
• Experience investigating and resolving customer complaints in manufacturing.

Responsibilities

• Develops and implements a quality production program to ensure conformity of purchased materials and final products to quality standards.
• Oversee ISO 9001 system maintenance and related quality objectives for the site.
• Review and approve test procedures; provide technical support to manufacturing operations.
• Establish cost-effective inspection procedures and track results; implement quality awareness programs.
• Maintain written product assurance policies to conform to customer specs and requirements.
• Coordinate internal and customer complaint systems, including root cause investigations and preventive actions.

Skills

Quality leadership

Analytical skills

Statistical methods

Communication skills

Cross-functional collaboration

Root cause analysis

Education

Bachelor’s degree in engineering

Quality, Materials Science or related field

Tools

ISO 9001

CAPA methodologies

SPC tools

Job description

Amcor is seeking a Quality Assurance Manager to lead the development and maintenance of a quality system ensuring products meet customer specs and deliver superior reliability.

The role requires 5–7+ years in manufacturing quality, ISO 9001 experience, and proven leadership of QA teams. You will drive continuous improvement and partner with Manufacturing, Engineering, and R&D to safeguard quality and throughput.