Quality Assurance Manager - Field Services

Hader Solutions; Darmstadt (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

Hader Solutions seeks a Lead quality assurance and regulatory compliance professional to oversee field operations serving individuals with developmental disabilities. You will guide QA programs, ensure regulatory adherence, and drive continuous improvement across sites.

Responsibilities include site and record reviews, documenting findings, coordinating corrective actions, incident reporting, and collaborating with operations leadership to raise safety and service quality.

Qualifications

• Strong knowledge of QA and regulatory compliance in care settings.
• Excellent review, documentation, and investigative skills.
• Ability to work collaboratively with diverse teams to improve service delivery.
• Attention to detail and commitment to safety and quality standards.

Responsibilities

• Conducting site and record reviews to ensure adherence to standards.
• Documenting findings and coordinating corrective actions and investigations.
• Overseeing incident reporting processes.
• Collaborating with operational leaders to enhance service quality, safety, and satisfaction.

Skills

QA knowledge

Regulatory compliance

Documentation skills

Investigative skills

Job description

Role: Lead quality assurance and regulatory compliance for field operations serving individuals with developmental disabilities.

Responsibilities Include

• Conducting site and record reviews to ensure adherence to standards.
• Documenting findings and coordinating corrective actions and investigations.
• Overseeing incident reporting processes.
• Collaborating with operational leaders to enhance service quality, safety, and satisfaction.

Qualifications And Skills

• Strong knowledge of quality assurance and regulatory compliance in care settings.
• Excellent review, documentation, and investigative skills.
• Ability to work collaboratively with diverse teams to improve service delivery.
• Attention to detail and commitment to safety and quality standards.