Quality Assurance Manager: Drive Quality & Compliance

Matthews International; Aurora (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Matthews International is seeking a Mgr - Quality Assurance to lead the division quality program, ensuring products meet standards and customer expectations. You will plan, coordinate, and direct QA/QC activities, ensuring regulatory compliance and driving continuous improvement across operations.

The role requires 8+ years of progressive experience with at least 5 years in a leadership position, a bachelor’s degree, and strong analytical and communication skills.

Qualifications

• Bachelor's Degree in a related field is required.
• Advanced degree (MBA, Master's) preferred.
• 8+ years progressive quality experience; 5+ years in a leadership role.
• Strong analytical, budgeting, presentation, and project management skills.
• High proficiency with MS Office Suite, Outlook and Internet applications.
• Strong verbal and written communication skills including analysis and interpretation.

Responsibilities

• Manage the division quality program to maximize customer satisfaction and reduce deficiencies cost.
• Plan, coordinate, and direct quality processes ensuring QA/QC of production to established standards.
• Ensure compliance with government and environmental regulations; plan safety/environmental activities.
• Formulate and maintain quality objectives aligned with corporate goals.
• Interpret quality philosophy to personnel in the organization.
• Develop and implement standards/methods for inspection, testing and evaluation.
• Lead quality training programs and mentor team members.
• Investigate and respond to customer quality complaints; drive corrective actions.
• Prepare and present technical information to management; keep leadership informed.

Skills

Quality leadership

Data analysis

Budgeting

Project management

Verbal & written communication

MS Office

Education

Bachelor's degree in related field

MBA or Master's degree preferred

Tools

MS Office Suite

Outlook

Internet applications

Job description

Matthews International is seeking a Mgr - Quality Assurance to lead the division quality program, ensuring products meet standards and customer expectations. You will plan, coordinate, and direct QA/QC activities, ensuring regulatory compliance and driving continuous improvement across operations.

The role requires 8+ years of progressive experience with at least 5 years in a leadership position, a bachelor’s degree, and strong analytical and communication skills.