Quality Assurance Manager - Clinical Pathology

NYU Langone Health; New York (NY); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Manager to lead the Clinical Pathology team. This pivotal role involves overseeing regulatory compliance, developing quality assurance protocols, and ensuring laboratory safety across multiple sites. The ideal candidate will have extensive experience in clinical pathology and a strong background in quality systems. Join a forward-thinking institution that values diversity and provides a supportive work environment where your contributions will make a significant impact on patient safety and laboratory excellence. If you are passionate about quality and safety in healthcare, this is the perfect opportunity for you.

Qualifications

• 7-10 years experience in clinical pathology with a focus on quality assurance.
• Expertise in regulatory compliance and safety within laboratory environments.

Responsibilities

• Oversee quality assurance and regulatory compliance for clinical laboratories.
• Develop and implement policies related to laboratory safety and quality.

Skills

Clinical Pathology

Regulatory Compliance

Quality Assurance

Project Management

Data Analysis

Communication Skills

Education

NYSDOH Certified Clinical Lab Technologist

Master's Degree

Tools

Microsoft Office

PowerPoint

Job description

Quality Assurance Manager - Clinical Pathology

Position Summary:
We have an exciting opportunity to join our team as a Quality Assurance Manager. The Quality Assurance Manager oversees and maintains responsibility for developing, implementing, and maintaining Quality Assurance for Clinical Laboratory. Oversees regulatory compliance for Clinical Laboratories at NYU Langone Health. Responsible for establishing a process to routinely monitor compliance with all regulatory agencies including CAP, DOH, OSHA, EPA, FDNY, and Joint Commission through assessments and audits. Responsible for ensuring all deficiencies have the appropriate plan of correction implemented and sustained. Responsible for the Laboratory Safety Program and ensuring all labs are enrolled with the appropriate Proficiency Testing Programs. Works with staff managers and pathologists to maintain inspection ready laboratories and ensure ongoing regulatory compliance. System wide campus coordination required.

Job Responsibilities:

• Laboratory Safety: Demonstrates knowledge of safety within the Pathology laboratories including biological, chemical, and waste management. In conjunction with the Administrative Director and Laboratory director implements, evaluates and audits the laboratory safety program as it pertains to procedures, policies, and training.
• Identifies practices that require standardization throughout the department and refers improvement project proposals to the director for evaluation.
• Quality Systems: Cross campus coordination of quality systems. Ensures consistency of pathology quality system practices in all areas. Works with managers, pathologists and staff (through evaluation and project management) to improve daily operations as they relate to compliance and quality.
• Reports to Director of Quality & Regulatory for Clinical and Anatomic Pathology. Works in conjunction with other site QA Managers, and Quality Improvement manager to oversee quality assurance within the laboratories system-wide.
• Non Conformances: Tracks non-conformance and its possible consequences. Works with managers and supervisory staff to develop and implement guidelines and improvement plans for improving processes and workflow if the department to ensure patient safety and quality of services are provided.
• Events: Monitors occurrence/incident reports and reports its findings to laboratory administration. Coordinates program to utilize these occurrence and incident reports to audit the department to find deviations, procedural drifts and non-conformance to policies.
• Develops, maintains, and implements QA orientation program for pathologists.
• Procedure Development: Maintains contact with agencies and tracks laws and regulations that may affect the departments policies. Develops and implements policies and procedures, with ongoing development/modification as needed as related to regulatory compliance, laboratory safety, and quality.
• Data: Oversees data compilation for the department as it relates to quality assurance. Compiles and interprets data and identifies pertinent trends that need to be evaluated and improved.
• Proficiency Testing: Oversees proficiency testing performance, result review, and follow up action if necessary.
• Quality Management: Facilitates the preparation of formal corrective and preventive action initiatives including documentation for Root Cause Analysis (RCA), Failure Effect Mode Analysis (FEMA), and any resulting Performance Improvement Plans (PIP).
• Tracks all employee injuries and reports in monthly QA meetings. Initiates improvement plans as indicated.

Minimum Qualifications:

• NYSDOH certified clinical lab technologist
• 7-10 years experience working in clinical pathology
• Excellent computer skills in Microsoft Office, Word, Excel, PowerPoint and project presentation skills
• Working knowledge of improvement methodology

Preferred Qualifications:
Master's Degree, CPHQ/CPPS Lean Six Sigma certification

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $125,000 - $150,000 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.