About the Role
This role is ideal for an experienced Quality Assurance professional who is ready to deepen their expertise, expand their regulatory knowledge, and grow into a broader leadership position. The Quality Assurance Manager plays a key role in ensuring compliance with safety, quality, and regulatory standards across multiple quality and safety programs, while working closely with senior leadership and cross-functional teams.
The position offers hands‑on exposure to aviation quality systems, regulatory audits, and continuous improvement initiatives. It is well suited for someone who enjoys working in a structured, compliance‑driven environment and is motivated to build new skills in quality systems management, auditing, and organizational leadership.
Our partner, a specialist in aircraft component repairs, has an excellent reputation for providing high‑quality aircraft wing maintenance and operates as a key face of the Miami MRO market for over 40 years.
Primary Duties and Responsibilities
- Maintain and continuously improve all Quality Management System (QMS) documentation, ensuring compliance with applicable regulatory and certification requirements.
- Monitor regulatory changes and ensure timely implementation of updates across relevant certifying authorities (FAA, EASA, UK, CAAC, and others).
- Plan, conduct, and follow up on internal audits; document findings, track corrective actions, and report results to leadership.
- Collaborate with Quality Control personnel to ensure training programs, manuals, and records remain current and compliant.
- Participate in and lead annual product and process audits required by regulatory agencies, including on‑site assessments.
- Serve as a backup facilitator for quality and compliance‑related training sessions.
- Act as a liaison between Quality, Engineering, Production, and Leadership teams to communicate regulatory updates and quality expectations.
- Support audits and evaluations of manufacturing and testing processes during customer visits or regulatory inspections.
- Assist with implementation and maintenance of workplace organization and efficiency programs (5S), as needed.
- Identify, document, and support resolution of quality process discrepancies.
- Promote and reinforce a strong safety and compliance culture throughout the organization.
- Maintain compliance with applicable Safety Management System (SMS) requirements.
- Coordinate with senior leadership on external audits and compliance activities; recommend improvements to facilities, safety systems, or processes.
- Assist in tracking and analyzing quality trends, warranty data, and discrepancies to support continuous improvement initiatives.
- Contribute to quality‑related projects and initiatives that support long‑term operational excellence.
Skills and Qualifications
- High school diploma or GED required; bachelor’s degree preferred.
- 3–5 years of experience working within aviation quality, regulatory compliance, or a related quality assurance environment.
- Familiarity with aviation regulations and quality standards; A&P license is a plus but not required.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
- Strong verbal and written communication skills in English; Spanish language skills are a plus.
- Demonstrated ability to manage multiple priorities, meet deadlines, and work effectively in a fast‑paced environment.
- Proven problem‑solving and decision‑making skills for moderately complex issues.
- Exceptional attention to detail and commitment to accuracy.
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