Quality Assurance Manager

ABM US; Phoenix (AZ); On-site; USD 100,000 - 150,000; Full time

Job summary

ABM US is seeking an experienced Electrical QA/QC Manager to lead a comprehensive quality program for semiconductor and high-tech construction environments. The role focuses on implementing, executing, and continuously improving the Electrical QA/QC program while aligning with project management, engineering, safety, commissioning, and client representatives.

The ideal candidate will have extensive electrical construction experience, strong leadership, and proven ability to drive first-time

Qualifications

• Extensive knowledge of NFPA 70 (NEC) and electrical code compliance.
• Experience developing and implementing ITPs and NCRs.
• Strong leadership and documentation discipline.

Responsibilities

• Lead and administer the site Electrical QA/QC Program including ITPs and turnover.
• Mentor QA/QC personnel and coordinate with project teams.
• Ensure electrical installations meet NEC and client specs.
• Manage NCRs, RCA, and corrective actions.
• Maintain auditable QA/QC records and support audits.

Skills

Electrical QA/QC Leadership

Semiconductor Industry Knowledge

NFPA 70 / NEC Expertise

Inspection & Testing

Root Cause Analysis

Education

High school diploma or equivalent

Tools

Multimeters / Insulation resistance testers

Torque equipment

Job description

ABM is seeking an experienced Electrical QA/QC Manager to lead quality assurance and quality control activities within a semiconductor manufacturing and high-tech construction environment.

This position is responsible for implementing, executing, and continuously improving the site Electrical QA/QC Program. The QA/QC Manager provides technical leadership and oversight to QA/QC personnel while partnering with project management, construction supervision, engineering, safety, commissioning, and Client representatives to ensure electrical installations meet all applicable requirements.

The successful candidate will possess extensive electrical construction knowledge, strong leadership and analytical skills, and experience managing quality within complex industrial or high-tech environments.

• Lead and administer the site Electrical QA/QC Program, including inspection, testing, documentation, nonconformance, corrective action, and turnover activities.
• Provide leadership, supervision, technical guidance, and development to QA/QC personnel while coordinating with project management, construction, engineering, commissioning, and Client representatives.
• Ensure electrical installations comply with NFPA 70 (NEC), applicable NFPA 70E requirements, approved drawings and specifications, manufacturer/OEM requirements, Client standards, and applicable regulatory requirements.
• Develop and manage Inspection and Test Plans (ITPs), inspection processes, checklists, acceptance criteria, and hold/witness points based on project requirements, risk, and construction schedules.
• Oversee electrical inspections and testing, including raceways and supports, conductors and cables, grounding and bonding, terminations, torque verification, insulation resistance, continuity, and other project-specific requirements.
• Identify and manage deficiencies and nonconforming work, including NCRs, Root Cause Analysis (RCA), corrective/preventive actions, and verification of resolution.
• Monitor quality performance, trends, recurring deficiencies, and rework to drive continuous improvement and a proactive first-time-quality culture.
• Maintain accurate, traceable, and auditable QA/QC records while supporting quality audits, commissioning, and final project turnover.
• Ensure QA/QC activities comply with applicable safety, PPE, cleanroom, contamination-control, and semiconductor facility requirements.

Qualifications

• High school diploma or equivalent.
• 5+ years of progressive electrical construction experience, preferably at the Journeyman Electrician level or higher.
• Advanced knowledge of electrical construction practices, NFPA 70 (NEC), electrical inspection/testing methods, and quality-control principles.
• Working knowledge of NFPA 70E requirements applicable to electrical construction, inspection, and testing activities.
• Ability to read and interpret electrical drawings, one-lines, specifications, manufacturer/OEM documentation, submittals, and Client standards.
• Strong understanding of electrical test and measurement equipment, including multimeters, insulation resistance testers/megohmmeters, micro-ohmmeters, torque equipment, calipers, and related instruments.
• Demonstrated leadership, analytical, problem-solving, organizational, and decision-making capabilities.
• Strong written and verbal communication skills with the ability to communicate effectively with craft personnel, supervision, management, engineering, and Client representatives.
• Strong attention to detail and commitment to accurate quality documentation.
• Proficiency with Microsoft Office applications.

Preferred Experience:

10+ years of progressive electrical construction experience, preferably at the Journeyman Electrician level or higher.

5+ years of electrical QA/QC, inspection, commissioning, supervision, or technical leadership experience.

Previous experience leading QA/QC personnel or managing an electrical quality program.

Experience within Semiconductor, Cleanroom, and other High-tech environments strongly preferred.

Experience with ITPs, NCRs, Root Cause Analysis, corrective/preventive actions, audits, and turnover documentation.

Familiarity with ISO 9001 or similar Quality Management Systems (QMS).

Core Competencies:

Technical Leadership | Quality Management | Electrical Code Knowledge | Inspection & Testing | Root Cause Analysis | Client Communication | Documentation & Traceability | Risk Management

The Electrical QA/QC Manager is expected to provide the leadership and technical oversight necessary to ensure electrical work is safely installed, installed correctly, inspected appropriately, documented accurately, and delivered in compliance with applicable requirements, while driving a culture of accountability, prevention, and first-time quality.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.