Quality Assurance Manager

Amcor LLC; Franklin (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical plans

Flexible time off

Wellbeing program

HSA/FSA

Life insurance

Parental leave

Retirement plan

Tuition reimbursement

Bonus program

Job summary

Amcor is hiring a Quality Manager to lead the plant's quality systems, food safety programs, and CAPA processes. You will oversee lab operations, calibrations, and data analysis while coordinating with Operations, Technical, and R&D to ensure product quality and regulatory compliance.

The role requires a strong background in Lean and Six Sigma, with experience managing a 24/7 manufacturing facility and a Bachelor’s degree in science or engineering.

Qualifications

• 5+ years of relevant working experience and training in Quality in a manufacturing environment.
• Extensive knowledge of implementing and maintaining quality systems and food safety standards.
• Experience in Lean Manufacturing, Six Sigma.

Responsibilities

• Lead audits and customer inquiries as Management Representative.
• Direct the quality team and lab operations for a 24/7 facility.
• Maintain and improve plant quality systems and regulatory compliance (ISO, GMP, FDA, etc.).
• Oversee CAPA, nonconformities, root cause investigations, and corrective actions.
• Coordinate with Operations, Technical, and R&D on new products and processes.
• Develop in-process inspection plans and data analysis to meet customer specs.

Skills

Quality management

Lean Manufacturing

Six Sigma

Food safety

Regulatory compliance

Leadership

Education

Bachelor’s Degree in science or engineering

Tools

Quality engineering tools

Lab calibration equipment

Job description

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube.

Job Description

The Quality Manager is responsible for developing, improving, implementing, monitoring and maintaining quality systems and supporting processes to ensure compliance to regulatory requirements for the industries we serve. The Quality Manager will provide technical leadership within the Quality discipline, driving adherence to systems and maintaining high levels of customer focus. The Quality Manager is also responsible leading follow-up corrective action and direction of all customer-related quality issues.

WHAT YOU GET TO DO

Puts safety first in all responsibilities including awareness and adherence to all corporate and site environmental, health, and safety policies. Be an active member of the plant leadership team. Serve the “Management Representative” for audits and other related customer and internal quality inquiries. Provide leadership to the quality team. Must have flexibility to support a 24/7 manufacturing facility. Manage Amcor Plant Quality System and maintain registration to chosen quality standards. Provide leadership and direction during supplier, internal and customer related quality activities, serving as a technical resource in areas of food safety and company quality programs. Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, etc.) applicable to industry. Ensuring the accurate and timely testing of raw materials, in process and finished products to meet customer and company quality standards. Overseeing the appropriate collection, analysis and distribution of testing data. Acting as a technical resource and liaison between the department and operations to address and resolve inquiries and problems. Overseeing the maintenance of the lab and related test equipment, including calibration, repair, servicing ordering supplies, training personnel as needed. Managing customer complaint program, including responding to customer complaints in a timely manner and participate in formulation of corrective measures. Overseeing compliance to corporate quality procedures including prerequisites, HACCP, GMP, and food safety, revising procedures as necessary. Works closely with Operations, Technical and R&D on the introduction of new products and processes. Manage nonconformities and CAPA system including: Review in-process quality failures and determine the disposition of nonconforming materials. Correspond with customers and suppliers to resolve problems. Lead root cause investigations through to effective long-term resolutions. Instruct plant co-workers and encourage use of problem‑solving and root cause analysis tools, leading by example. Develop and implement appropriate in-process quality inspection plans using effective, cost-conscious methods. Establish a culture of continuous improvement in Quality.

WHAT WE VALUE

5+ years of relevant working experience and training in Quality in a manufacturing environment. Extensive knowledge and hands on experience in implementing and maintaining quality system and food safety system standards. Experience in Lean Manufacturing, Six Sigma. Knowledge of the packaging industry desirable. Knowledge of Quality System Software and Quality Engineering tools. In-depth knowledge regulatory requirements for Medical, Pharmaceutical and Food packaging products is required. Knowledge of HACCP/FSSC 22000/SQF/BRC/IMS, ISO 13485/9001.

WHAT WE WANT FROM YOU

Bachelor’s Degree in science or engineering or equivalent experience. Formal training in problem solving techniques, coaching, facilitating, project management, and team dynamics preferred.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team. Our customers grow and prosper from Amcor’s quality, service, and innovation. Our investors benefit from Amcor’s consistent growth and superior returns. The environment is better off because of Amcor’s leadership and products.

Equal Opportunity Employer

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, the poster titled 'Know Your Rights: Workplace Discrimination is Illegal'. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
• Company-paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)

About Amcor

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC www.amcor.com|LinkedIn|YouTube Amcor is committed to providing a secure and reliable experience for all job seekers.