Quality Technician

Amcor LLC; Town of Aurora (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Paid time off

Company-paid holidays

Wellbeing programs & EAP

Retirement Savings Plan with company;

Tuition Reimbursement

Discretionary bonus program

Job summary

Amcor is seeking a Quality Assurance professional in the United States, NY region, to implement and oversee the quality production program and ensure products meet standards and corporate specs. You will verify compliance, assist with food safety and QA requirements, and support audits across the site.

Responsibilities include handling customer complaints, conducting tests, maintaining paperwork, and using JDE/SQC Pack for data, while training staff on ISO/BRCGS standards.

Qualifications

• Education: Preferred 2-4 year college degree.
• Experience: 3-5 years in manufacturing quality, SQF and ISO environments.
• Quality assurance practices applicable to product lines.
• Experience in Plastics manufacturing is a plus.

Responsibilities

• Performs duties in a safe manner.
• Investigates customer complaints and reports findings to Department/Plant Manager.
• Tests complaint samples and returns products as needed.
• Records data and prepares documents for COA requirements and audits.
• Analyzes quality data to identify root causes and prevent recurrence.
• Conducts BRCGS, ISO and internal audits.
• Trains facility staff on ISO and BRCGS standards.

Skills

Communication

Team Work

Planning & Organizing

Leadership

Problem Solving

Quality Assurance

Education

2-4 year college degree

Tools

JDE

SQC Pack

Microsoft Office

Job description

Job Summary

Reports directly to the Quality Assurance Manager and is charged with implementing and overseeing quality production program to ensure that all manufactured products meet quality stands and/or corporate specifications. Verify production teams are in compliance with standards and are continuously focused on producing good quality materials. Will assist with functions needed to support the sites Food safety and Quality standards requirements.

Responsibilities

• Performs duties in a safe manner.
• Investigates all customer complaints and reports findings to Department Manager and Plant Manager.
• Test complaint samples and/or return products as needed.
• Ensures all necessary paperwork is completed and the product disposition is completed to its final end; this will include transferring of good products back to the warehouse, transferring bad product to scrap and making all adjustments to JDE.
• Analyzes routine tests, inspection forms and/or charts to identify quality problems, determines the root causes in order to prevent reoccurrence and relays to appropriate department for correction.
• Report any quality defects to the responsible production personnel and email to Production Manager and QA Manager and documents findings with line inspection sheet; put materials on hold in JDE when appropriate.
• Ensures and records that proper resin/blends/percentages are in blenders Knows how to operate all lab equipment in order to perform physical properties testing and file in computer.
• Performs compliance testing for shrink, haze, laser hole, planarity and other physical property testing on film lots to ensure production quality integrity, in accordance with data collection schedule.
• Record collected data results in the SPC software (SQC Pack).
• Compiles production data and in-house physical testing for COA requirements.
• Submits paperwork and samples to R&D lab as needed.
• Data Entry of NCMRs, CAPAs, Risk Analysis, FMEAs.
• Analyze SPC software and generate reports based on leading and lagging indicators.
• Manage daily, weekly, and monthly reports to support action plans for improving Productivity.
• Assist with identifying opportunities for new equipment and software to streamline and improve quality processes.
• Conducts BRCGS, ISO and Process Internal Audits.
• Reviews all items on hold and investigates and reports findings to Production Manager and Quality Assurance Manager.
• Assists in the final disposition of product being held, both physically and in JDE.
• Has authority to put a "hold" on any product found to be out of specification and can follow the hold procedure.
• Ability to convey quality standards to members of the production team to ensure they understand the product and customer quality specifications.
• Ability to speak effectively with co-workers or groups of co-workers, supervisors or others within the company.
• Support Quality Assurance Lead and Manager in preparation of audits and be proficient with HACCP.
• Reviews, releases and files (resin, raw ingredients and core) incoming Certificate of Analysis information.
• Adheres to the safety policies and procedures and compliance with Berry Global's guidelines.
• Visually inspects the entire manufacturing facility for tripping hazards, equipment safeguards and helps to maintain a clean work environment.
• Provides training to facility on ISO, and BRCGS Standards.

Qualifications

• Education: Preferred 2-4 year college degree.
• Experience: 3-5 years of experience in a related field, desirably in a manufacturing, quality, SQF and ISO environment.
• Some quality assurance practices, as they apply to the individual unique products, can be learned on the job, but the overall capability in this discipline must be previously demonstrated.
• Experience in Plastics manufacturing a plus.
• Leadership: Embodies plant wide commitment to safety, quality, efficiency, cost management; acts as a role model for other employees.
• Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Strives to continuously build knowledge and skills; shares expertise with others.
• Business Acumen: Understands business implications of decisions.
• Organizational Support: Supports organization’s goals and values; promotes quality and safe work habits.
• Team Work: Creates strong morale and spirit in team.
• Communication: Ability to communicate with Manufacturing, Logistics, Corporate, other Berry Global facilities, and customers by telephone, in person and through written correspondence. Practices attentive and active listening.
• Planning and Organizing: Uses time efficiently and prioritizes assignments.
• Software: Proficient in Microsoft office suites, JDE, SQC Pack, and basic computer skills.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team Our customers grow and prosper from Amcor’s quality, service, and innovation Our investors benefit from Amcor’s consistent growth and superior returns The environment is better off because of Amcor’s leadership and products Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

Equal Opportunity Employment

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, see the "Know Your Rights: Workplace Discrimination is Illegal" Poster.

Benefits

• Medical, dental and vision plans
• Paid time off, starting at 40 hours per year for full-time hourly employees, may vary by location
• Company-paid holidays starting at 8 days per year and may vary by location
• Wellbeing programs & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary bonus program (initial eligibility dependent upon hire date)

About Amcor

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube