Quality Assurance Manager

SCOPE Recruiting - Supply Chain Recruiters; Englewood (CO); On-site; USD 95,000 - 150,000; Full time

Job summary

The Quality Manager develops, implements, and maintains quality management systems to ensure compliance with company, customer, regulatory, and compliance requirements.

This role monitors production and supplier processes for all company operations, identifies root causes of nonconformance, implements corrective actions, and fosters a culture of quality, accountability, and continuous improvement throughout the organization.

Qualifications

• Bachelor's Degree required, preferably in an Engineering discipline; Master's degree preferred.
• Experience maintaining ISO 9001 QMS and leading internal audits.
• Knowledge of REACH, RoHS, Prop 65 and related compliance requirements.
• Experience with PPAP submissions and supplier quality management.
• Strong leadership, communication, and training skills.

Responsibilities

• Maintain and oversee the Quality Management System (QT9) in line with ISO 9001:2015.
• Lead internal audits and coordinate external audits.
• Manage CAPA processes and root-cause analysis.
• Oversee inspection processes for incoming, in-process, and finished goods.
• Manage supplier quality issues and PPAP documentation.
• Train employees and lead continuous improvement initiatives.
• Monitor quality performance metrics and report findings to leadership.

Skills

ISO 9001 knowledge

Root cause analysis (8D, 5-Why)

Six Sigma knowledge

Quality management systems

Audits

Regulatory compliance (REACH, RoHS, 65

Leadership & training

Data analysis

Documentation control

Remote team management

Education

Bachelor's Degree in Engineering

Master's degree preferred

Tools

QT9

Job description

The Quality Manager develops, implements, and maintains quality management systems to ensure compliance with company, customer, regulatory, and compliance requirements. This role monitors production and supplier processes for all company operations, identifies root causes of nonconformance, implements corrective actions, and fosters a culture of quality, accountability, and continuous improvement throughout the organization. This role directly manages quality leaders across the enterprise.

Key Responsibilities

Quality Management System & Compliance

• Maintain and oversee the Quality Management System (QT9) in accordance with ISO standards, including ISO 9001:2015.
• Ensure quality goals, policy, and objectives are implemented and maintained.
• Monitor compliance requirements, including REACH, RoHS, Prop 65, POP, and related requirements.
• Maintain a compliance records library to support documentation integrity and accountability.

Audits, CAPA & Corrective Action

• Lead internal audits and coordinate external audits.
• Manage corrective and preventive action (CAPA) processes, including root cause analysis.
• Identify abnormal conditions early and implement corrective actions that prevent recurrence.
• Establish standardization and systemic corrective actions to sustain long-term quality improvements.

Quality Documentation, Inspection & Supplier Quality

• Review and approve quality documentation, including work instructions, inspection procedures, and control plans.
• Oversee inspection processes for incoming, in-process, and finished goods.
• Manage customer complaints, nonconformance reports, and supplier quality issues.
• Manage PPAP submissions and documentation requirements.
• Support supplier qualification and performance monitoring.
• Monitor quality performance metrics and report findings to leadership.
• Train employees on quality standards and procedures.
• Lead risk assessments and continuous improvement initiatives.
• Foster a culture of quality, accountability, and continuous improvement throughout the organization.

Required Skills and Abilities

• Strong knowledge of ISO 9001 standards and quality management systems.
• Experience with root cause analysis methods, including 8D and 5-Why.
• Preferred knowledge in Resins and Plastics. Will have oversight of team members who manage metals and rubber products.
• Six Sigma knowledge or experience preferred.
• Experience in management of personnel at remote locations.
• Internal and external audit experience.
• Regulatory compliance knowledge, including REACH, RoHS, Prop 65, POP, and related requirements.
• Strong documentation control skills and attention to documentation integrity.
• Strong leadership, communication, and employee training skills.
• Data analysis skills with the ability to monitor quality metrics and report findings to leadership.
• High attention to detail and ability to identify abnormal conditions early.
• Quality-Focused & Accountable: Dedicated to maintaining standards, documentation, and compliance requirements.
• Analytical & Structured: Skilled in identifying root causes and implementing effective corrective actions.
• Continuous Improvement Mindset: Focused on standardization and preventing nonconformance recurrence.
• Strong Communicator: Capable of training employees, reporting findings to leadership, and partnering across departments.
• Detail-Oriented & Disciplined: Diligent in maintaining quality systems and compliance records.
• Leadership Presence: Able to foster a strong culture of quality and accountability.

Success Measures

• Quality Management System is maintained in accordance with ISO 9001:2015 standards.
• Internal and external audits are completed effectively and on schedule.
• Corrective and preventive actions are completed with documented root cause analysis and recurrence prevention.
• Customer complaints, nonconformance reports, and supplier quality issues are addressed in a timely and effective manner.
• Quality documentation, inspection processes, and compliance records remain accurate, current, and controlled.
• Quality performance metrics are monitored and communicated to leadership.
• Effective management of organization-wide quality systems and compliance.
• Pays close attention to quality standards.
• Follows through with established requirements.
• Works well with clearly defined structures.
• Is highly attentive to details.
• Carefully follows rules and regulations.
• Is cautious in their approach to complex situations.
• Makes efficient use of existing resources.
• Is highly skilled and knowledgeable in specific technical areas.

Education and Experience

• Education: Bachelor's Degree required, preferably in an Engineering discipline. Master's degree preferred.
• QMS & Audits: Experience maintaining and overseeing a Quality Management System in accordance with ISO standards, including ISO 9001. Experience leading internal audits and coordinating external audits.
• CAPA & Quality Control: Experience managing CAPA processes, root cause analysis, customer complaints, nonconformance reports, and supplier quality issues.
• Preferred Experience: Experience with PPAP submissions, documentation requirements, compliance records, risk assessments, and continuous improvement initiatives preferred.

Physical Requirements & Travel

• Must be able to perform inspection, documentation, audit, training, and quality management activities in a manufacturing or operations environment.
• Must be able to work within production, supplier, incoming inspection, in-process inspection, and finished goods inspection areas as needed.
• Prolonged periods of sitting at a desk and working on a computer may be required.
• Quarterly travel to other company locations, including Canada.