Quality Assurance Manager

Aphena Pharma Solutions; Cookeville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Aphena Pharma Solutions in Cookeville, TN seeks an experienced Quality Manager to develop, implement, and manage quality systems that ensure products meet customer specs and regulatory requirements. You will lead a team of Quality Inspectors and partner with cross-functional teams to drive continuous improvement and uphold the highest quality standards.

You will analyze data, set quality controls, create procedures, train staff, and collaborate with production to maximize quality while

Qualifications

• Bachelor's degree preferred.
• 3–5 years in quality management or related field preferred.
• Supervisory/management experience preferred.
• Experience with performance improvement methodologies preferred.
• Experience documenting procedures and quality systems.

Responsibilities

• Supervise Quality Inspectors to ensure productivity and adherence to standards.
• Develop, document, and implement quality control standards and procedures.
• Analyze data and establish quality standards and reliability expectations.
• Collaborate with production and plant leadership to maximize quality and control costs.
• Lead continuous improvement initiatives and cross-functional teams.
• Design and implement quality training programs for employees.
• Maintain regulatory compliance and safety standards.

Skills

Quality leadership

Attention to detail

Communication skills

Analytical thinking

Problem solving

Continuous improvement

Education

Bachelor's degree

Job description

We are seeking an experienced and detail-oriented Quality Manager to develop, implement, and manage quality control systems that ensure the consistent production of high-quality products while meeting customer specifications, regulatory requirements, and company objectives. This position will lead and supervise a team of Quality Inspectors and work closely with cross-functional departments to drive continuous improvement, enhance product reliability, and maintain the highest standards of quality performance.

Essential Responsibilities

• Provide exceptional customer service by investigating and resolving quality-related customer concerns and complaints.
• Supervise and support Quality Inspectors to ensure productivity, technical accuracy, and adherence to quality standards.
• Develop, analyze, and interpret statistical data and product specifications to establish quality standards and reliability expectations.
• Create, document, implement, and maintain quality control standards, procedures, and objectives.
• Collaborate with production and plant leadership to maximize product quality while minimizing costs.
• Develop and implement inspection criteria, testing procedures, and quality assurance processes.
• Communicate quality philosophies, standards, and expectations throughout the organization.
• Oversee inspection activities throughout the production cycle to ensure compliance with established standards.
• Utilize quality management tools and methodologies to support analytical and reporting processes.
• Partner with suppliers and vendors to ensure the quality of purchased materials and components.
• Develop and manage environmental testing functions and applications as required.
• Participate in and lead Continuous Improvement initiatives and cross-functional teams.
• Design, develop, and implement quality training programs for employees.Ensure compliance with company policies, regulatory requirements, and safety standards.
• Maintain clean, safe, and organized work areas.
• Participate in all required company training programs.
• Work weekends, overtime, early mornings, and emergency call-outs as business needs require.
• Perform other duties and responsibilities as assigned.

ducation & Experience

• Bachelor's degree in a related field preferred.
• Minimum of 3 to 5 years of experience in quality management, quality assurance, or a related field preferred.
• Previous supervisory or management experience preferred.
• Experience with performance improvement and continuous improvement methodologies preferred.
• Experience developing and documenting procedures and quality systems.
• Experience applying quality improvement methods within inspection and manufacturing environments.

Knowledge, Skills & Abilities

• Strong computer proficiency.
• Exceptional attention to detail and commitment to quality.
• Excellent interpersonal, verbal, and written communication skills.
• Experience working with high-performing teams.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to analyze data and implement effective corrective actions.

Physical Requirements

• Normal vision and hearing capabilities.
• Ability to stand and walk for extended periods.
• Ability to frequently lift, carry, and move materials weighing up to 30 pounds, with occasional heavier lifting.
• Frequent bending, twisting, reaching, pushing, and pulling.
• Ability to perform mathematical calculations accurately.
• Ability to read, write, and distinguish numbers, symbols, and written instructions.

Why Join Our Team?

We offer the opportunity to work in a collaborative, quality-driven environment where continuous improvement, teamwork, and professional growth are valued.