Quality Assurance Lead – ISO & Process Improvement

Prudential Overall Supply; Heath (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, and Vision coverage

401(k) with Company Match

Profit Sharing

Paid Time Off

Tuition Reimbursement

Uniforms Provided

Employee Discounts

Job summary

Prudential Overall Supply is seeking a Quality Assurance Supervisor to lead quality initiatives within our industrial laundry operations. This hands-on leadership role partners with plant operations and corporate quality to ensure consistency, compliance, and performance across all quality systems.

The role serves as the site-level quality leader, providing guidance, training, and day-to-day oversight of QA activities to maintain the highest standards of product and process quality.

Qualifications

• 2+ years of experience in Quality Assurance or Quality Control in manufacturing or processing environments.
• Bachelor’s degree in a technical or related field preferred.
• Experience supporting or participating in ISO audits and certification processes (ISO 9001 strongly preferred).
• Knowledge of quality systems, root cause analysis, and continuous improvement tools.
• Strong analytical and problem solving skills with a hands-on approach.

Responsibilities

• Serve as the primary point of contact for all quality-related matters at the plant level.
• Lead and develop site quality efforts in alignment with corporate Quality Assurance standards.
• Act as the on-site extension of the corporate QA function, ensuring consistency across locations.
• Provide guidance and training to supervisors and plant staff on quality expectations and standards.
• Oversee quality control activities including incoming materials inspection, in-process checks, and final product verification.
• Investigate quality issues, non-conformances, and customer complaints.

Skills

Quality Assurance

Quality Control

ISO audits

Root cause analysis

Lean Six Sigma

Education

Bachelor’s degree in technical or related field

Job description

Prudential Overall Supply is seeking a Quality Assurance Supervisor to lead quality initiatives within our industrial laundry operations. This hands-on leadership role partners with plant operations and corporate quality to ensure consistency, compliance, and performance across all quality systems.

The role serves as the site-level quality leader, providing guidance, training, and day-to-day oversight of QA activities to maintain the highest standards of product and process quality.