Quality Assurance Lead - Automation & AI Testing (Hybrid)

Horace Mann

Plano (TX)

Hybrid

USD 90,000 - 126,000

Full time

2 days ago

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Job summary

Horace Mann in Plano, TX (hybrid with Springfield, IL) seeks an Application Quality Assurance Lead to direct QA activities across multiple projects, align with product, development, and operations, and advocate automation and AI-assisted testing.

The role combines hands-on testing with leadership, governance, and reporting, requiring 8+ years in QA, strong test planning, defects management, and experience with Azure DevOps, Jira, UFT/Selenium/Playwright.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field—or equivalent professional experience.
Eight or more years of software quality assurance experience.
Five or more years leading QA activities or teams.
Experience working in Agile/Scrum environments and supporting enterprise software implementations.
Experience leading onshore and offshore QA resources.
Strong knowledge of test planning, execution, defect management, risk assessment, and release readiness.
Experience with test automation and AI-assisted testing.
Insurance industry experience is preferred.

Responsibilities

Develop and execute project test strategies, plans, schedules, and resource estimates.
Define testing scope, objectives, risks, dependencies, environments, and entry/exit criteria.
Review business and functional requirements for clarity, testability, and coverage.
Review test scenarios, cases, data, regression suites, and traceability.
Coordinate functional, system integration, regression, end-to-end, and user acceptance testing.
Support test-data creation, environment readiness, deployment requests, and technical issue resolution.
Lead defect triage meetings and ensure defects are accurately documented, prioritized, assigned, and resolved.
Monitor defect aging, severity, root-cause documentation, and SLA compliance.
Identify and escalates risks involving schedules, environments, test data, resources, requirements, defects, and release readiness.
Recommend practical mitigation strategies and communicate quality risks to stakeholders.
Lead QA stand-ups and assign work across onshore and offshore team members.
Mentor junior analysts and support the onboarding of new QA resources.
Promote consistent QA standards, templates, processes, and best practices.
Conduct peer reviews of testing artifacts and verify that deliverables meet quality expectations.
Maintain QA repositories, test assets, reusable utilities, and knowledge-sharing materials.
Drive shift-left testing, risk-based testing, continuous improvement, and process compliance.
Identify and prioritize test-automation opportunities.
Partner with automation engineers on script development, optimization, maintenance, and failure analysis.
Promote the effective use of automation and AI-assisted tools throughout the software testing lifecycle.
Prepare daily and weekly QA reporting covering execution progress, test coverage, defects, risks, and team performance.
Provide release-readiness assessments, including regression results, open risks, pending items, and go/no-go recommendations.
Serve as the primary QA contact for project execution, issues, risks, and status.