Quality Assurance Lead

Jobtailor; Edgewood (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a QA lead for the CHS-6 program to develop surveillance strategies, plan quality audits, maintain the QAPP, and drive data‑driven improvements. You will partner with the Program Manager, lead post‑delivery analyses, and coordinate across sites to ensure mission success and regulatory compliance.

Responsibilities include supporting Lean Six Sigma events, Power BI dashboards, ISO 9001/AS9100 activities, and external audits, while ensuring timely CHS‑6 deliverables and

Qualifications

• Bachelor’s degree with 4+ years of relevant experience or Master’s with 2+ years.
• US citizenship and ability to obtain a DoD Secret clearance.
• Quality assurance experience in a procurement environment.
• Experience supporting PMO-level decision-making and program planning.
• Experience implementing ISO 9001/AS9100 Quality Management Systems.
• Experience conducting quality audits and preparing for external certification.
• Experience with SharePoint and MS Office tools.
• Excellent verbal and written communication; ability to multitask in a dynamic environment.

Responsibilities

• Develop QA surveillance strategies, goals, tasks, roles, and information needs.
• Lead QA planning, work product reviews, and quality audits for CHS-6 program.
• Implement and maintain the QAPP.
• Analyze post-delivery reports and recommend corrective actions.
• Support Lean Six Sigma improvement events addressing complex issues.
• Maintain Power BI dashboards monitoring performance, inventory, and compliance.
• Conduct root cause analysis and provide data-driven recommendations.
• Produce ad hoc analyses and reports for leadership and stakeholders.

Skills

Quality Assurance

Data Analysis

Process Improvement

Lean Six Sigma

Root Cause Analysis

Procurement

Project Coordination

Power BI

MS Office

Education

Bachelor's degree in a relevant field

Master's degree (optional)

Tools

Power BI

SharePoint

MS Office

Visio

Common Audit Database

Job description

• Work directly with the Program Manager to develop QA surveillance strategies, goals, tasks, roles, responsibilities, and information needs
• Serve as the CHS-6 program’s QA lead for planning, work product reviews, and quality audits
• Implement and maintain the Quality Assurance Program Plan (QAPP)
• Analyze post-delivery reports, identify trends, and recommend corrective actions for procedural, product, or process deficiencies
• Establish and streamline processes across multiple technical areas
• Facilitate Lean Six Sigma improvement events addressing complex technical issues and developing streamlined processes and technical solutions
• Support Power BI dashboards monitoring contractor performance, inventory levels, and compliance with SLA and PWS requirements
• Analyze military installation POC survey feedback and identify contractor satisfaction trends and drivers
• Conduct root cause analysis of service delivery issues and provide data-driven recommendations
• Produce ad hoc data analyses and reports for program leadership and external stakeholders
• Identify performance trends affecting program effectiveness, delivery orders, business operations systems, and regional service delivery
• Support integration of Lean improvement solutions for data extraction, transformation, and reporting
• Support Quality Management Reviews and report quality achievements and progress toward objectives to higher-level management
• Update the Tailored Process Baseline (TPB)
• Review and provide input to program plans and documents supporting accurate, timely CHS-6 deliverables
• Execute scheduled quality audits, report results to program leadership, and generate corrective action requests
• Maintain the Common Audit Database (CAD) with timely updates and closures
• Support external AS9100 audits at two site locations, including on-site readiness, audits, and pre-DCMA audits/inspections

Requirements

• Bachelor’s degree with 4+ years of experience or Master’s degree with 2+ years prior relevant experience
• US citizenship
• Ability to obtain a DoD Secret security clearance
• Quality assurance experience in a procurement environment
• Experience supporting program functions by identifying risks, researching technical issues, and gathering information for PMO-level decision-making and program-level strategic planning
• Demonstrated subject matter expertise in quality assurance and development of business operating processes and procedures aligned with industry best practices
• Demonstrated detailed analysis experience to mitigate risk and resolve operational issues and critical processes
• Demonstrated experience with reporting regulations and improvement events enhancing operational compliance
• Experience implementing ISO 9001/AS9100 Quality Management Systems
• Experience conducting quality audits and preparing for external certification
• Experience with SharePoint and MS Office products (Word, Excel, PowerPoint, Visio)
• Good verbal and written skills
• Ability to multitask in a dynamic, fast-paced environment
• Industry certification is desirable
• Familiarity with procurement/warehousing processes is a plus

Core Competencies

Demonstrates expertise in Quality Assurance processes, including the implementation of ISO 9001/AS9100 Quality Management Systems and conducting quality audits. Proficient in data analysis and reporting to enhance operational compliance and support program management decision-making.

Highest-signal resume keywords

• Quality Assurance Experience
• ISO 9001/AS9100 Implementation
• Quality Audits
• Data Analysis
• Lean Six Sigma Facilitation

Hard Skills

• Quality Assurance
• Data Analysis
• Root Cause Analysis
• Process Improvement
• Quality Management Systems
• Quality Audit Execution
• Reporting Regulations
• Procurement Processes
• Business Operating Procedures
• Trend Analysis

Soft Skills

• Good Verbal Skills
• Good Written Skills
• Multitasking Ability

Certifications & Qualifications

• Industry Certification
• DoD Secret Security Clearance

Industry Keywords

• Procurement Environment
• Program Management Office (PMO)
• Quality Management Reviews
• Lean Improvement Solutions
• AS9100 Audits

Tools & Technologies

• Power BI
• SharePoint
• MS Office (Word, Excel, PowerPoint, Visio)
• Common Audit Database