Quality Assurance Lead

Power Probe Group Inc; Charlotte (NC); On-site; USD 85,000 - 105,000; Full time

Job summary

Power Probe Group Inc. is seeking a Quality Lead to drive product quality across incoming, in-process, final inspection, and repair/rework operations.

You will lead the Quality team, establish quality standards, and coordinate with Production and the Manufacturing Process Engineer to investigate recurring defects and implement corrective actions. The role requires strong leadership, data-driven problem solving, and a commitment to IPC/ESD guidelines while maintaining production schedules and

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• Progressive manufacturing quality experience and leadership.
• Experience guiding floor-level quality activities.
• Strong knowledge of inspection methods, nonconformance control, CAPA, and quality processes.
• Ability to analyze defect data and drive corrective actions.

Responsibilities

• Own day-to-day product quality activities across incoming, in-process, final inspection, and repair/rework operations.
• Lead, coach, and develop the Quality team on the manufacturing floor.
• Establish, maintain, and communicate quality standards, criteria, and work instructions.
• Identify nonconforming material and disposition per procedures.
• Monitor defect data and trends to identify risks and improvements.
• Lead root cause analysis and corrective actions for defects and nonconformances.
• Oversee repair/rework to ensure quality before returning to production.
• Collaborate with Production and Process Engineer on quality issues and changes.
• Verify effectiveness of corrective actions through follow-up inspections and trend review.
• Maintain accurate quality records and provide visibility into quality issues.

Skills

Leadership

Problem solving

Communication

Organization

Cross-functional collaboration

Quality accountability

Education

Bachelor's degree in Quality, Engineering, Manufacturing, Operations, or related field

Tools

SAP

Job description

Position Summary

The Quality Lead is responsible for leading product quality activities across incoming, in-process, final inspection, and repair/rework operations. This position establishes and maintains quality standards, inspection criteria, and floor-level quality processes while leading the Quality team to identify defects early, contain nonconforming product, and support consistent product performance. The role works closely with Production and the Manufacturing Process Engineer to investigate recurring defects, drive root cause analysis and corrective actions, improve manufacturing quality, and ensure repaired or reworked products meet the same quality requirements as first-pass production.

Key Responsibilities

• Own day-to-day product quality activities across incoming, in-process, final inspection, and repair/rework operations.
• Lead, coach, and develop the Quality team, including In-Process QC Technicians and Quality Repair Technicians.
• Establish, maintain, and communicate quality standards, inspection criteria, checkpoints, and quality work instructions for manufacturing operations.
• Ensure nonconforming material and product are properly identified, documented, quarantined, and dispositioned according to established procedures.
• Monitor defect data, inspection results, repair trends, and recurring failure patterns to identify quality risks and improvement opportunities.
• Lead or coordinate root cause analysis and corrective and preventive action activities for recurring defects and nonconformances.
• Manage the repair and rework process to ensure failed units are diagnosed, repaired, documented, retested, and returned to production only when quality requirements are met.
• Partner with the Production Lead to address floor-level quality concerns, contain defects, and prevent nonconforming product from advancing through production.
• Partner with the Manufacturing Process Engineer on process-related quality issues, work instructions, testing requirements, engineering changes, and corrective actions.
• Verify the effectiveness of corrective actions through follow-up inspection, monitoring, and defect trend review.
• Maintain accurate quality records and provide visibility into key quality issues, trends, risks, and corrective actions.
• Promote a culture of quality ownership, disciplined problem-solving, ESD compliance, and continuous improvement across manufacturing.

Qualifications

• Bachelor's degree in Quality, Engineering, Manufacturing, Operations, or a related field preferred; equivalent relevant experience may be considered.
• Progressive experience in manufacturing quality, inspection, repair, testing, or quality leadership.
• Experience leading or coordinating quality personnel and floor-level quality activities.
• Strong understanding of inspection methods, nonconformance control, root cause analysis, corrective actions, and manufacturing quality processes.
• Ability to analyze defect and quality data, identify recurring patterns, and drive effective corrective action.
• Strong leadership, problem-solving, communication, organization, and cross-functional collaboration skills.
• Ability to maintain high quality standards while supporting practical and timely production execution.

Preferred Experience

• Experience in electronics, automotive-related, or other quality-controlled manufacturing environments.
• Experience with electronic assembly, soldering, testing, calibration, repair, or rework processes.
• Experience with CAPA, defect trending, root cause tools, and continuous improvement methods.
• Knowledge of electronics workmanship standards such as IPC-A-610 and ESD control requirements.
• Experience with ERP, quality tracking, or manufacturing systems, including SAP.

Key Competencies

• Quality Leadership
• Inspection & Quality Standards
• Root Cause Analysis
• CAPA
• Nonconformance Management
• Repair & Rework Oversight
• Defect Analysis
• Continuous Improvement
• Team Development
• Cross-Functional Collaboration
• Quality Accountability