Quality Assurance Intern

Metropolitan Commercial Bank; New York (NY); On-site; USD 34,000 - 41,000; Part time

Job summary

Metropolitan Commercial Bank is seeking a Quality Assurance Temp to assist in testing new core banking applications as part of the Modern Banking in Motion initiative. You will help ensure defects are identified and functionalities work as expected before going live.

You will collaborate with QA analysts to build automated tests with Testim, document tests in Jira, and contribute to a robust regression suite while learning bank-specific QA practices and tools.

Qualifications

• Strong attention to detail.
• Proficient with Microsoft Office Suite.
• Good written and verbal communication.
• Driven by a passion and curiosity to learn how various technological systems, including AI, can enhance the work that you do.

Responsibilities

• Collaborate with experienced QA analysts to gain insights into creating and maintaining automated test scripts using Testim for web and mobile applications.
• Understand the best practices of organizing test cases, test plans, and test results in Jira, and mastering test documentation practices.
• Run automated tests, analyze results, and report defects using Jira or the vendor ticketing system to enhance your skills in detecting issues and improving software quality.
• Automate steps in Testim to build a regression automated test suite, developing proficiency in automation and user experience testing.

Skills

Strong attention to detail

Microsoft Office Suite

Written and verbal communication

Curiosity about AI and tech

Education

High school diploma with CS classes or CS degree

Tools

Testim

Jira

Job description

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com .

Position Summary:

Metropolitan Commercial Bank is engaged in a comprehensive, multiyear technology upgrade initiative called “Modern Banking in Motion.” This upgrade will introduce a newbest-of-breed technology stackthat powers exceptional client experiences along with industry-leading security and risk management tools.

The Quality Assurance Temp will assist the Business Units in their testing of the new applications that are being implemented as part of the Bank’s Core Banking Transformation, ensuring that any defects have been identified and that functionalities are working as expected, prior to going live.

This position will report to the VP, Digital Transformation Project LeaderEssential Functions & Responsibilities

• Collaborate with experienced quality assurance analysts to gain insights into creating and maintaining automated test scripts using Testim for web and mobile applications.
• Understand the best practices of organizing test cases, test plans, and test results in Jira, and mastering test documentation practices.
• Run automated tests, analyze results, and report defects using Jira or the vendor ticketing system to enhance your skills in detecting issues and improving software quality.
• Automate steps in Testim to build a regression automated test suite, developing proficiency in automation and user experience testing.

Qualifications & Skills:

• Strong attention to detail
• Proficient with Microsoft Office Suite
• Good written and verbal communication
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Preferred Qualifications & Skills

• High school diploma with Computer Science classes or Computer Science College degree.

Potential Hourly Rate: $25/hr

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MCB maintains a drug free workplace.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Metropolitan Commercial Bank’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.