Quality Assurance & Improvement Lead

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 76,000 - 86,000; Full time

Job summary

Dana-Farber Cancer Institute in Boston is seeking a QA/QI Specialist II to lead quality assurance and improvement activities. You will monitor, analyze outcomes, and develop initiatives to drive sustained improvements while preparing for external audits and inspections.

The role requires compiling data, performing complex audits, and collaborating with physicians and leadership to meet regulatory and policy standards. Strong Excel, data analysis, and project management skills are essential.

Qualifications

• Bachelor's degree in a relevant field.
• 4 years of experience in related field (cell therapies, clinical laboratory, research, clinical setting, biologic/pharma industry or similar).
• 2 years of quality assurance or advanced cell therapy experience in another area of specialization.

Responsibilities

• Carries out and/or leads monitoring efforts and populates dashboard and key indicator data sets.
• Develops, supports, and/or leads quality improvement initiatives; links QA to outcomes via data.
• Reviews documentation and assesses effectiveness of documentation review approaches; analyzes causes and develops solutions.
• Develops and carries out complex audits to ensure compliance with standards and regulations.
• Performs outcome analysis and presents findings to physicians, investigators, leadership, or stakeholders.
• Prepares teams for external audits; conducts readiness checks and drafts responses.
• Maintains employee records of training and credentialing per regulatory standards.
• Routes and revises controlled documents; maintains records and archives per retention rules.
• Assists with CAPA plans and follow-up audits to verify effects.
• Assists QA Manager with training and supervision of QA/QI staff.
• Provides training and support to staff and clinicians.

Skills

Excel

Data analysis

Project management

Communication

Attention to detail

Independent work

Multitasking

Analytical thinking

Education

Bachelor's degree in a relevant field

Job description

Dana-Farber Cancer Institute in Boston is seeking a QA/QI Specialist II to lead quality assurance and improvement activities. You will monitor, analyze outcomes, and develop initiatives to drive sustained improvements while preparing for external audits and inspections.

The role requires compiling data, performing complex audits, and collaborating with physicians and leadership to meet regulatory and policy standards. Strong Excel, data analysis, and project management skills are essential.