Quality Assurance Engineer — ISO & Process Improvement

SMS group USA; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid vacation

Paid holidays

401k with company match

Training opportunities

Tuition reimbursement

Job summary

SMS group USA is seeking a Quality Engineer to manage our QA systems and ensure customer quality expectations and regulatory compliance across projects. You will collaborate with the Quality Department and engineers to maintain the quality system, perform inspections with precision gauges, calibrate tooling, and drive corrective actions while supporting ISO certification.

Strong attention to detail and clear communication are essential in this role.

Qualifications

• Intermediate knowledge of MS Office.
• ISO 9001.
• Ability to measure close tolerances.
• High school diploma.
• Experience with measuring devices such as meters, gauges, computers, calipers, and other measuring instruments.
• Written and verbal communication skills.
• Basic math skills.
• Attention to detail.
• Analytic skills.
• Hand/eye coordination.
• Ability to handle multiple assignments during the workday.
• Ability to effectively present information and write reports to a variety of audiences.

Responsibilities

• Collaborate with the Quality Department to maintain the quality system.
• Work with Engineers/Project Managers to establish work order instructions.
• Use gauges such as micrometers, calipers, hardness testers, scales, and surface finish gauges for inspections and troubleshooting.
• Maintain calibration of gauges and tooling.
• Ensure corrective actions (NCR and EPCAR) are closed.
• Ensure document and record controls are maintained.
• Identify and implement continuous process improvement activities.
• Coordinate with suppliers for tooling quotes.
• Document rework summaries, procedures, and identify trends.
• Keep measurement equipment operating per instructions and calibration requirements.
• Maintain a safe and compliant work environment per standards and regulations.
• Support ISO certification and annual external quality inspections.

Skills

MS Office

ISO 9001

Close tolerances

Measuring devices

Communication

Math skills

Attention to detail

Analytic skills

Hand/eye coordination

Time management

Report writing

Education

High school diploma

Job description

SMS group USA is seeking a Quality Engineer to manage our QA systems and ensure customer quality expectations and regulatory compliance across projects. You will collaborate with the Quality Department and engineers to maintain the quality system, perform inspections with precision gauges, calibrate tooling, and drive corrective actions while supporting ISO certification.

Strong attention to detail and clear communication are essential in this role.