Quality Assurance Engineer, Alexa Customer Journeys

Amazon; Bellevue (WA); On-site; USD 102,000 - 185,000; Full time

Job summary

An innovative company is seeking a Quality Assurance Engineer to enhance customer experiences with Generative AI. In this dynamic role, you will engage in both manual and automated testing across web and mobile platforms, ensuring the highest quality of features. Collaborating with top-tier product and engineering teams, you will drive the testing strategies and be the voice of quality throughout the development process. This position offers a unique opportunity to impact how customers interact with cutting-edge technology in their daily lives. If you are passionate about quality and eager to work in a fast-paced environment, this is the perfect opportunity for you.

Benefits

Medical benefits

Financial benefits

Equity options

Sign-on payments

Qualifications

• 4+ years of quality assurance experience with manual and automated testing.
• Experience as a QA lead on medium to large projects.

Responsibilities

• Responsible for manual and automated testing of features across platforms.
• Interpret and report testing results while advocating for quality.

Skills

Quality Assurance Engineering

Manual Testing

Automation Testing

Test Planning

Bug Tracking

Tools

Selenium

Appium

Job description

Quality Assurance Engineer, Alexa Customer Journeys

Job ID: 2867102 | Amazon.com Services LLC

Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast-paced environment surrounded by the smartest and most customer-obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? The Alexa Customer Journeys team is looking for a Quality Assurance Engineer in the mission to make Alexa an expert on itself, providing useful information and experiences to customers seeking to take advantage of all of their devices’ features and capabilities.

In this role, you will be testing solutions and experiences built with Large Language Models (LLMs) and other generative technologies.

Key Job Responsibilities

1. Be responsible for manual and automated testing of features across various platforms including web and mobile.
2. Own the planning, development, and execution of test plans and test cases.
3. Review user interfaces for conformity and functionality.
4. Help develop, improve, and employ testing strategies and techniques.
5. Find, isolate, document, regress, and track bugs through resolution.
6. Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process.
7. Work with Software Development Engineers (SDE) to understand the overall technical architecture and how each feature is implemented, and also with product managers to understand the customer experience - while building mechanisms to improve the software quality.
8. Be leading and responsible for key feature’s quality.

BASIC QUALIFICATIONS

1. 4+ years of quality assurance engineering experience
2. Experience in manual testing
3. Experience in automation testing
4. Experience as QA lead on medium to large sized projects

PREFERRED QUALIFICATIONS

1. Experience with at least one automated test framework like Selenium or Appium
2. Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.

Posted: January 7, 2025 (Updated about 5 hours ago)