Quality Assurance Engineer

Lamplight Farms Incorporated; Menomonee Falls (WI); On-site; USD 75,000 - 105,000; Full time

Job summary

Lamplight Farms Incorporated, home of the TIKI Brand, seeks a motivated Quality Engineer to support the NPD team and production, warehousing, and distribution. This role offers a hands-on opportunity to drive continuous improvement and interact with international teams.

You will own PPAP, lead FMEA and CAPA activities, analyze quality data, and collaborate with suppliers to resolve non-conformances while maintaining documentation and metrics to improve Cost of Quality.

Qualifications

• Bachelor's degree in Mechanical or Industrial Engineering, or related field.
• Minimum 2 years of quality engineering experience in manufacturing.
• Familiar with APQP, PPAP, FMEA, DOE, Process Mapping, RCA (8D).
• Experience with ERP systems, preferably SAP.
• Proficient in MS Office and statistical analysis tools.

Responsibilities

• Own and manage new product qualifications via PPAP within the NPD team.
• Conduct product/component testing and document results and data.
• Lead risk mitigation activities (FMEA, CAPA/Deviations).
• Analyze complaints and field data to identify root causes and actions.
• Coordinate with suppliers and global teams on non-conformances and NCRs.
• Maintain technical documentation, work instructions, and test methods.
• Track quality metrics and drive improvements affecting Cost of Quality.

Skills

APQP/PPAP knowledge

FMEA

Process Mapping

RCA (8D)

DOE

Statistical analysis

Microsoft Office

Project management tools

SAP ERP

Precision measurement

Drawing interpretation

Written communication

Verbal communication

Cross-functional teamwork

Education

Bachelor's degree in Mechanical or Industrial Engineering

Tools

SAP ERP

Job description

Job Summary

Lamplight Farms, home of the TIKI® Brand, is seeking a motivated, hands-on Quality Engineer to play an integral role in driving a culture of continuous improvement and learning. This position will be a critical team member on our New Product Development (NPD) team, playing a key role supporting Production, Warehousing, and Distribution, and have the opportunity to make a global impact through interaction with our international team and supply chain.

Duties and Responsibilities

• Quality representative on the New Product Development (NPD) Team to own and manage new product qualifications through the Production Part Approval Process (PPAP).
• Conduct and monitor product and component testing, document procedures, test results, and relevant quality data.
• Lead key risk mitigation activities such as FMEA and Product Integrity Committee reviews.
• Capture and analyze product complaints, customer field data, and reported defects to identify emerging risks, determine root causes, and deploy corrective and preventive actions.
• Lead and support domestic and global quality initiatives, ensuring alignment with internal standards and customer expectations.
• Collaborate with suppliers and global team to identify and resolve non-conformance issues and monitor preventive and corrective actions through Non-Conformance Reports (NCRs), Deviations, and Corrective Action Preventive Action (CAPA) processes.
• Maintain product documentation, including test methods, inspection plans, and work instructions.
• Track and report on key quality metrics to identify trends and opportunities for process or product improvements that impact overall Cost of Quality.
• Continuously collect and report quality measures to monitor and improve production processes, products, and service performance; maintain records and statistical models.
• Provide quality support to production and warehouse operations, including process troubleshooting and improvement implementation.
• Drive global quality initiatives by coordinating quality projects across domestic and international teams, facilitating effective communication with global teams, suppliers, and technical partners.
• Gatekeeper of document control process and records for procedures, test methods, inspection plans, forms, work instructions, and others.
• Other duties as deemed necessary to support the business.

Qualification Requirements

Minimum Education: Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related discipline preferred.

Minimum Work Experience: Minimum (2) years of experience in quality engineering, quality improvement, or a related manufacturing environment.

Knowledge, Skills and Abilities

• Familiarity with APQP, PPAP, FMEA, DOE, Process Mapping, and Root Cause Analysis (RCA) (e.g., 8D).
• Proficient in Microsoft Office, statistical analysis tools, and project management systems.
• Experience with ERP systems, preferably SAP.
• Skilled in the use of precision measuring instruments and interpretation of technical drawings.
• Strong technical and non-technical writing abilities.
• Effective verbal and written communication with cross-functional and international teams at all organizational levels.
• Ability to effectively articulate information or ideas in group or one-on-one settings.
• Adaptable, analytical, and detail-oriented, with strong time management, organization, and prioritization skills.
• Demonstrated ability to quickly adapt and learn new skills and concepts to support business needs.
• Results oriented with a sense of urgency and forward thinking.
• Ability to work independently and in a team environment.
• Ability to work with moderate to little supervision.
• Ability to maintain regular and predictable attendance.
• Ability to travel domestically and internationally.

Physical Requirements

Represents the appropriate physical requirements of the job in the course of the work.

For employment within the United States, the W.C. Bradley Co. uses E-Verify to confirm the employment eligibility of all newly hired team members. To learn more about E-Verify, including your rights and responsibilities, please visit the U.S. Citizen and Immigration Service at www.uscis.gov/e-verify.

The W.C. Bradley Co. is an affirmative action / equal employment opportunity employer.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, or veteran status. We support and obey laws that prohibit discrimination where we do business.