Quality Assurance Coordinator {Mon-Fri 2pm to 10:30pm}

Kenco Group; Rockford (IL); Presencial; USD 32 000 - 47 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance including HSA, HRA &

Dental Insurance

Vision Insurance

401(k)

Paid Parental Leave

Paid Time Off (PTO)

Employer Paid Holidays

Resumo da oferta

Kenco Logistics is seeking a Quality Assurance Coordinator to support the site quality management system and ensure processes meet standards and customer requirements. You will lead documents and tools, educate staff on QMS requirements, and support the Kenco Operating System implementation related to quality assurance.

The role emphasizes audits, training, root-cause analysis, and data-driven improvements across the site, with travel roughly 25% or less.

Qualificações

• Bachelor’s degree in engineering, business, or related field.
• 2–4 years of quality assurance experience.
• ISO 9001:2015 Lead Auditor Certification preferred.
• Equivalent years of experience considered for each year of college.

Responsabilidades

• Maintain, update site policies, procedures, and work instructions to improve the QMS.
• Administer internal audit program and train auditors.
• Identify training needs and organize quality-related training.
• Investigate customer complaints and non-conformance with root-cause analysis.
• Collect and analyze quality data to identify improvement opportunities.

Conhecimentos

Quality management

Auditing

Training

Continuous improvement

Formação académica

Bachelor’s degree in engineering or business

2–4 years QA experience

ISO 9001:2015 Lead Auditor Certification (preferred)

Descrição da oferta de emprego

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward- one shipment at a time.

About the Position

The role of the Quality Assurance Coordinator is to assist in managing the site quality management system and ensure that processes and procedures are developed in line with applicable standards and customer requirements. The Quality Assurance Coordinator will serve as a site leader in developing documents and tools to guide and improve the quality management system and serve as an educator to the existing operational personnel on quality management system requirements. The role will also support and assess the implementation of the Kenco Operating System as it relates to quality assurance.

Functions

• Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.
• Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.
• Identify training needs and organize training interventions to meet quality standards.
• Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
• Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.

Qualifications

• A Bachelor’s degree in engineering, business, or related field required or equivalent years of experience required.
• Equivalent years of experience is defined as one year of professional experience for each year of college requested.
• 2-4 years’ experience in a quality assurance role.
• Knowledge and experience with ISO 9001:2015 Lead Auditor Certification preferred.

Competencies

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

This position is expected to travel approximately 25% or less. A passport is not required, but recommended.

Disclosures

The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Per company policy, all internal job postings expire 14 days from the date they are posted.

Pay Range

The approximate pay range for this job is: $22.69 - $34.00

Benefits

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees.

As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

About Kenco

Kenco Group is a Great Place to Work® certified company, a recognition driven by the feedback and experiences of our associates and one that reflects our people-first culture. Every day, our people push our business forward. Our dedicated workforce has been a cornerstone of our culture and an essential part of what makes Kenco so special. From the distribution floor to the boardroom, we are committed to inclusivity in our workforce, ensuring every one of our associates is empowered to have their voices heard. Through our diverse backgrounds, we’re able to leverage the strengths of every team member to devise creative solutions to any on- and off-site challenge-making Kenco a unified community where our people can grow together and make us stronger every day.