Quality Assurance Coordinator

GraceMed Health Clinic Inc.; Wichita (KS); On-site; USD 55,000 - 85,000; Full time

Job summary

GraceMed Health Clinic is seeking a Quality Assurance Coordinator to oversee CQI initiatives, risk management, and patient privacy within a community health setting.

You will coordinate chart audits, manage annual reports like Rev-Up, track quality goals, and support providers with data-driven improvements across service lines.

This role reports to the Director of Quality and requires collaboration with a diverse team to enhance care outcomes for underserved populations.

Qualifications

• CQI program implementation and coordination.
• Experience with risk management processes.
• Protecting patient privacy and data.
• Ability to conduct chart audits and summarize findings.

Responsibilities

• Coordinate CQI initiatives across the clinic to meet objectives.
• Monitor adherence to clinical practice guidelines through chart audits.
• Lead or support the Rev-Up Annual Report project.
• Investigate and resolve patient complaints; track UORs.
• Assist in quality initiatives such as HIT programs and COVID-19 efforts.

Skills

CQI

Risk Management

Patient privacy

Chart audits

Job description

Practicing at GraceMed

This job was posted by https://www.kansasworks.com

For more information, please see: https://www.kansasworks.com/jobs/13685595

If you are a healthcare professional, we appreciate your interest in practicing in a community health setting at GraceMed.

This is a clinical environment where you can be a part of a diverse team of professionals who come together to address the whole health of the patient.

Youll make a difference you can see every day as you care for patients who are often high-risk because of their underserved status.

Youll be fully supported by a staff and organization set up to let you focus on delivering care. And youll be part of a team that has distinguished itself for its quality of care and outcomes.

• ** Reports to the Director of Quality

Assurance

• Supervision Responsibilities:** No
• Essential Role:** Provides coordination and implementation of the continuous quality improvement (CQI) initiatives of the health clinic.

continuous quality improvement (CQI) initiatives of the health clinic.

The responsibilities of the Quality Assurance Coordinator include the following areas: CQI program, Risk Management and Conflict Resolution.

Duties & Responsibilities

• Provide consistent weekly communication to supervisor, ensuring that information, reports, and materials are provided, to clearly describe QA/QI activities and progress toward agreed upon objectives.
• Responsible for coordination of the Rev-Up Annual Report.
• Responsible for monitoring adherence to clinical practice guidelines through coordinating/performing chart audits. These chart audits will be done monthly, quarterly or yearly and are centered upon reviews in a lifecycle area (e.g. pediatrics, adult, geriatric, etc.), an individual providers performance, or upon a Service Line (e.g. diabetes, asthma, etc.). The Coordinator will compile and summarize findings with recommendations for quality improvement to the operations team, through the reports given to supervisor.
• Responsible for ensuring patient privacy.
• Responsible for POI audits.
• Coordinates periodic patient surveys and compiles reports to supervisor to be used in provider performance assessments.
• Coordinates HEDIS chart requests for various insurance companies.
• Coordinates various quality initiative programs including tracking progress and helping staff set and meet improvement goals.
• Receives, investigates, and works with appropriate managers to resolve patient complaints. Tracks and manages all UORs.
• Responsible for one, or a combination of, various QA related projects such as; QA Health Insurance Incentive programs, COVID-19 programs, etc.

Working Conditions

Administrative office environment. Ability to sit for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required.
Ability to read computer screens for extended periods of time.
Interaction with physicians, patients and other office personnel. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls.

• The above statement statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

• This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

• GraceMed Health Clinic** is an equal opportunity organization and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status, or for any other discriminatory reason prohibited by applicable law.