Quality Assurance Coordinator

West Physics; Vinings (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Life insurance (100% paid)

Vacation/Sick time

401(k)

Job summary

West Physics seeks a Quality Assurance Coordinator to join our nationwide diagnostics team. Based in Atlanta, GA, this onsite role focuses on testing our proprietary software, ensuring features meet requirements, and preparing materials for training and release readiness.

The ideal candidate has 2–3 years of QA or testing experience, strong communication, and the ability to work independently or within a project team. We offer growth opportunities and comprehensive benefits.

Qualifications

• 2–3 years of professional office-based experience, ideally including software QA or testing.
• Experience with Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) required.
• Experience with JSON, SQL and XML preferred, not required.

Responsibilities

• Perform manual, functional, regression, and end-to-end testing on new development projects and software releases.
• Document, prioritize, and log bugs in tracking systems, collaborating directly with developers to verify fixes.
• Analyze technical specifications to ensure new features are testable and meet design goals.
• Educate staff on new release materials for new and updated processes.
• Periodically assist with data entry related to new business acquisitions

Skills

Manual testing

Regression testing

Test planning

Communication

Independent work

Tools

JSON

SQL

XML

Microsoft Office

Job description

Quality Assurance Coordinator at West Physics

Atlanta, GA

About the Job:

Position Title: Quality Assurance Coordinator

Location: Atlanta, GA (onsite) | Remote

Salary: Based on experience and knowledge level

Hours: full-time/full benefits

www.westphysics.com

Description of position:

West Physics has an immediate need for a full-time Quality Assurance Coordinator to assist the Quality & Process Improvement department. This position is based in the Vinings area of Atlanta, GA, and is remote for candidates residing outside Atlanta, GA.

It is the primary responsibility of the QA Coordinator to ensure the organizational readiness of our custom-built proprietary software, which serves as the central operational platform for the entire company, from our field physicists to our office staff. This position is responsible for testing new development projects to catch bugs and validate features against business requirements. Leveraging that direct, hands-on testing experience, you will then build training materials and educate internal staff on new release materials, ensuring customer-facing and operational teams are fully equipped ahead of every launch.

Required skill sets for this position include, but are not limited to: excellent interpersonal skills, outstanding written and verbal communication skills, the ability to handle and prioritize multiple projects, the ability to work independently as well as part of a project team, the ability to exercise a high degree of responsibility and autonomy (once trained), and the ability to handle sensitive information professionally and discreetly. This position involves substantial opportunities for professional, educational, and financial growth and development; as such, the candidate must be looking for a long-term employment opportunity.

West Physics has been recognized by Inc. 5000 a total of 12 times as one of the fastest-growing companies. As a result of this growth, we are seeking a dynamic candidate eager to join and collaborate with our technical team of 120+ physicists across the entire United States.

Primary Responsibilities:

Quality Assurance & Testing

• Perform manual, functional, regression, and end-to-end testing on new development projects and software releases.
• Document, prioritize, and log bugs in tracking systems, collaborating directly with developers to verify fixes.
• Analyze technical specifications to ensure new features are testable and meet design goals.
• Serve as a test user to evaluate new or improved processes
• Identify opportunities to introduce or expand automated testing to reduce manual effort and improve test coverage.

Training & Release Readiness

• Educate staff on new release materials for new and updated processes
• Track existing customer training content and work with technical staff to update annually
• Track and renew accreditations for customer training content

Other

• Periodically assist with data entry related to new business acquisitions
• Perform other duties and responsibilities as required or assigned.

Prerequisites:

• Experience developing, implementing, or working with automated QA/testing processes, including commercial testing tools and/or custom-built applications, with the ability to identify opportunities to reduce manual testing and improve consistency, efficiency, and test coverage.
• 2-3 years of professional office-based experience, ideally including software QA or testing.
• Experience with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, required.
• Experience with JSON, SQL and XML, preferred not required.
• Candidate must be looking for a long-term employment opportunity and be able to grow with our continuously expanding business.
• Candidate must be a motivated, self-starter who requires minimal supervision, but is able to follow directions when required.
• Experience with Apple/Macintosh computers preferred.
• Candidate must be willing and open to learn new tools and take on new responsibilities as the role grows.
• West Physics pays 100% of the life insurance premium
• Generous vacation/sick time policy
• 401(k)
• Flexible Spending Account – Medical and Dependent Care
• 8 paid holidays

About West Physics:

West Physics is a nationwide provider of diagnostic medical and health physics services. “WP” takes pride in offering the highest level of expertise, flexibility, and commitment to thousands of customers in 50 U.S. States, federal territories, the Caribbean, Latin America, and the Middle East. Among our clientele are many major medical centers, equipment manufacturers, and accreditation bodies. We specialize in providing expert radiation safety, consulting, and testing services and addressing complex technical and regulatory problems for clients worldwide.

West Physics is headquartered in Atlanta, GA. It occupies a state-of-the‑art office in a desirable neighborhood near downtown Atlanta, close to many excellent dining, recreation, entertainment, and cultural attractions. Our location is ideal for travel throughout the Southeast, the U.S., and internationally. West Physics maintains the finest test equipment and computational and administrative resources to serve our technical staff. We also have field office locations in numerous U.S. metropolitan areas to ensure high customer service to our domestic clientele.

Because of our absolute commitment to technical and service quality, West Physics has grown from serving a single local client in 2002 to thousands of client sites to date. We are a dynamic, fast‑growing company which has been recognized by the Inc. 5000 a total of 12 times as one of the fastest‑growing companies. West Physics is committed to the highest ethical standards in everything we do. We strongly believe that our customers are entitled to fair treatment and honesty in every transaction. This is why we are a proud U.S. Better Business Bureau member and have earned its highest possible ranking (A+).

This position reports directly to the Vice President of Quality & Process Improvement.

West Physics Mission Statement

“To be the pre‑eminent provider of medical and health physics services by delivering outstanding, relentlessly improving customer service and technical expertise, and in so doing, to improve the happiness of our customers and the quality of medical diagnosis and radiation safety for as many human beings as possible.”

Equal Opportunity Employer/Veterans/Disabled