Quality Assurance Coordinator

LSG Lufthansa Service Holding AG; Sacramento (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

SkyChefs in Sacramento, USA, is seeking a Quality Assurance Coordinator to maintain the Global Quality System and ensure compliance with FDA/USDA/HACCP plans. You will oversee records, GMPs, temperature controls, sampling, and training to drive quality improvements.

The role requires strong data skills, attention to detail, and the ability to work in a fast-paced, team-driven environment. On-site work with weekend/holiday flexibility.

Qualifications

• High School Diploma or equivalent.
• Proficient in using computer and basic software such as Microsoft, create and maintain trending charts, SOP’s, use of calculator, weight scales, and thermometers, metal detector, ATP testing equipment, mechanical food portioning and processing equipment.
• Previous food industry and quality assurance experience a plus.
• Ability to work in cold environment (<40°F).
• Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver.
• Ability to lift/push a minimum of 25 lbs.
• Strong mathematical, analytical, verbal, written, interpersonal and organizational skills.
• Ability to work in fast paced environment with large groups.
• Must be flexible to work weekends/holidays.

Responsibilities

• Maintain and initiate all recordkeeping and KPIs for the Quality Department and GQS.
• Daily monitor of GMPs for compliance.
• Verify of coolers and freezer room temperature for compliance.
• Perform environmental swabs and microbiological sampling and submittal to local lab.
• Assist the Quality Manager in training and daily initiatives addressing quality and sanitation.
• Conduct work station inspections for compliance (gold standard verification, specs, sanitizer, temperatures, HACCP docs).
• Conduct portion control weight compliance to specifications.
• Conduct inspection checks (dispatch, galley, non-bonded, bonded, equipment).
• Verify HACCP logs and documents are completed daily.
• Create charts, trending reports, training materials and visuals.
• Maintain and train employees to meet USDA requirements.

Skills

Computer skills

Trending charts

SOPs

Weights & measures

Thermometers

ATP testing

Food portioning

Education

High school diploma

Tools

MS Office

Job description

Job Title:Quality Assurance Coordinator
Job Location:Sacramento-USA-95837
Work Location Type:On-Site
Salary Range:$17.00 - 17.56 per hour

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

Primary responsibility is to maintain the “Global Quality System” of LSG Skychefs and LHI to ensure the Customer Service Center (CSC) is in compliance with customer, Federal Drug Administration (FDA), US Department of Agriculture (USDA), and Seafood Hazard Analysis and Critical Control Points (HACCP) plans including USDA and FDA regulatory standards.

Main Accountabilities

• Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS to include, but not limited to Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers (LHI) and airline customers
• Daily monitor of Good Manufacturing Practices (GMPs) for compliance
• Verify of coolers and freezer room temperature for compliance
• Perform environmental swabs and microbiological sampling, submittal to local laboratory for analysis
• Obtain Chef Table samples to verify compliance to specification
• Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements
• Conduct work station inspections to verify compliance (gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up)
• Conduct portion control weight compliance to specifications
• Conduct inspection checks (dispatch, galley, non-bonded, bonded, equipment)
• Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis
• Create charts, trending reports, training materials and visuals
• Maintain, monitor standards and train employees in compliance to the Regulated Garbage Standards to meet USDA requirements
• Supports the Jump-off (commissary) locations with oversight
• Train hourly employees as needed
• Perform other tasks as requested

Knowledge, Skills and Experience

• High School Diploma or equivalent
• Proficient in using computer and basic software such as Microsoft, create and maintain trending charts, SOP’s, use of calculator, weight scales, and thermometers, metal detector, ATP testing equipment, mechanical food portioning and processing equipment.
• Previous food industry and quality assurance experience a plus
• Ability to work in cold environment (<40*F)
• Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver.
• Ability to lift/push a minimum of 25 lbs.
• Strong mathematical, analytical, verbal, written, interpersonal and organizational skills
• Ability to work in fast paced environment with large groups
• Must be flexible to work weekends/holidays

SkyChefs is an EEO and Affi

SkyChefs is an EEO and Affi