Quality Assurance Coordinator

Turning Point Community Programs; Fairfield (CA); On-site; USD 36,000 - 39,000; Full time

Job summary

Turning Point Community Programs in Rancho Cordova, CA is seeking an administrative professional under the supervision of the Clinical Director to ensure program compliance with Regional Center guidelines and support quality management activities.

This at-will role handles day-to-day paperwork, assists the Clinical Director, and collaborates with program staff to maintain accurate records and processes.

Qualifications

• Bachelor's degree in Social Work or related field; two years of varied mental health services experience.
• Strong organizational and administrative skills, attention to detail.

Responsibilities

• Completes Diagnosis updates as assigned.
• Completes MORS/8 Determinants assessments as assigned.
• Tracks progress notes and provides feedback to management.
• Coordinates with Team Leaders and Clinical Director to ensure assessments and client plans are completed promptly.
• Attends Utilization Review meetings and implements recommendations.
• Reviews charts for state and Regional Center compliance.
• Assists in developing and implementing Quality Improvement plans.
• Maintains KETs and Risk Management Binder records.
• Reviews satisfaction/outcome data with Clinical/Program Directors.
• Ensures safety and well-being of members.
• Schedules and completes paperwork promptly.

Skills

Mental health services

Education

Bachelor's degree in Social Work or related field

Job description

GENERAL PURPOSE

Under the administrative supervision of the Clinical Director, this position is responsible for ensuring that the program remains in compliance with Regional Center guidelines. Assists the Clinical Director in the quality management functioning of the Program.

DISTINGUISHING CHARACTERISTICS

This is an at-will administrative position within a program. Additionally, this position is responsible for the day-to-day completion of critical paperwork and assisting the Clinical Director.

Essential Duties And Responsibilities – (illustrative Only)

• Completes Diagnosis updates as assigned.
• Completes MORS/8 Determinants assessments as assigned.
• Tracks progress notes and provides feedback directly to the management team.
• Tracks assessments due and completion. Works in coordination with the Team Leaders and Clinical Director to ensure that all assessments and client plans are completed promptly.
• Attends/Conducts Utilization Review meetings when the Clinical Director is not available. Coordinates with Clinical Director to implement recommendations.
• Responsible for tracking and reviewing the results of internal utilization and review.
• Reviews charts to ensure that they meet state and legal/Regional Center requirements.
• Assists the Clinical Director and Program Director with developing the Quality Improvement plan and implementing changes.
• Assist the Clinical Director with filing, organizing, and maintaining a record of KETs (Key Event Tracking) and inputting data into the charted system.
• Assist the Clinical Director with filing, organizing, and maintaining a record of Risk Management Binder (SIRs).
• In coordination with the Clinical Director and Program Director, reviews and evaluates customer satisfaction/performance outcome data.
• Ensures the safety, health, and well-being of the members.
• Completes paperwork as assigned promptly.
• Meets the standards set for performance in all aspects of job duties.
• Provides support to other staff members as needed.
• Adheres to and upholds the policies and procedures of Turning Point Community Programs.
• Attends staff meetings unless approval for non-attendance is secured from the Clinical Director or Program Director.

Minimum Qualifications And Certifications & Licenses

Education, Training, and Experience:

A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation from an accredited college or university with a bachelor’s degree in Social Work or a related field, and two (2) years of varied experience providing mental health services.

Licenses; Certificates; Special Requirements:

• California driver’s license & current vehicle insurance/registration
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two-wheeled transport, inclusive of bicycles, mopeds, and motorcycles.
• Bachelor's degree in Social Work or related field or better.

Schedule: Monday – Friday, 8:30 AM - 5:00 PM.

Compensation: $26.00 to $27.00 an hour.

located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670.