Quality Assurance Coordinator

Staffmark Group; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive weekly pay

Medical, dental, and vision coverage

Life and disability insurance

Optional 401(k) plan

Quality-focused work environment

Job summary

Staffmark Group is hiring a Quality Assurance Coordinator in Chattanooga, TN. This role focuses on maintaining the Quality Management System, ensuring regulatory and customer requirements are met, and driving continuous improvement. The position offers 1st shift hours and a $20 per hour pay rate.

The candidate will develop procedures, lead internal audits, investigate non-conformances, and train staff on quality standards. Prior QA experience and familiarity with ISO 9001:2015 are preferred.

Qualifications

• High school diploma or GED is required.
• Associate's degree or additional training in Quality Assurance, Quality Management, Business, Logistics, or related field is preferred.
• Working knowledge of quality management systems and ISO 9001:2015 standards preferred.

Responsibilities

• Support and maintain the site's Quality Management System (QMS) to ensure compliance with company, customer, and regulatory requirements.
• Develop, update, and maintain quality policies, procedures, SOPs, work instructions, and quality documentation.
• Coordinate and administer internal audit programs, including auditor training, audit scheduling, and compliance monitoring.
• Investigate customer complaints, quality concerns, and non-conformance issues using root cause analysis and corrective action processes.
• Collect, track, and analyze quality metrics and performance data to identify opportunities for continuous improvement.
• Educate and train employees on quality standards, procedures, and QMS requirements.
• Support implementation and continuous improvement initiatives across warehouse and operational processes.
• Partner with leadership and operations teams to improve quality performance, compliance, and customer satisfaction.
• When required, operate forklifts and other powered industrial equipment to support warehouse and distribution activities.

Skills

Attention to detail

Analytical thinking

Root cause analysis

Training material development

Problem-solving

Education

High school diploma or GED

Associate's degree or related training

ISO 9001:2015 knowledge

Job description

Now hiring for a Quality Assurance Coordinator

Location: Chattanooga, TN

Pay Rate: $20.00 per hour

Schedule: 1st Shift

Join the Crew That Checks It, Tests It, Approves It.

Join the crew as a Quality Assurance Coordinator in Chattanooga where quality and grit go hand in hand. You'll keep production clean, standards high, and mistakes off the floor.

Looking for Quality Assurance Coordinator jobs in Chattanooga where attention to detail makes the difference? This opportunity lets you inspect products, verify quality standards, and help ensure every finished product meets customer expectations before it leaves the facility.

Education Requirements

• High school diploma or GED required.
• Associate's degree or additional training in Quality Assurance, Quality Management, Business, Logistics, or a related field is preferred.
• Working knowledge of quality management systems and ISO 9001:2015 standards preferred.

Experience Requirements

• 2-4 years of Quality Assurance, Quality Control, Compliance, or Continuous Improvement experience required.
• Experience supporting and maintaining quality management systems in a warehouse, distribution, logistics, manufacturing, or operations environment.
• Knowledge of ISO 9001:2015 standards and internal auditing processes.
• Lead Auditor Certification preferred.
• Strong analytical, problem-solving, and root cause investigation skills.
• Experience developing procedures, work instructions, process documentation, and employee training materials.
• Ability to analyze quality data, identify trends, and recommend process improvements.

Physical Capabilities

• Ability to work in both office and warehouse environments.
• Ability to stand, walk, and move throughout the facility as needed.
• May operate powered industrial equipment, including forklifts, clamp trucks, and picker equipment.
• Ability to safely lift, move, and transport materials when supporting warehouse operations.
• Must be able to follow all company safety policies and procedures.

Job Duties

• Support and maintain the site's Quality Management System (QMS) to ensure compliance with company, customer, and regulatory requirements.
• Develop, update, and maintain quality policies, procedures, standard operating procedures (SOPs), work instructions, and quality documentation.
• Coordinate and administer internal audit programs, including auditor training, audit scheduling, and compliance monitoring.
• Investigate customer complaints, quality concerns, and non-conformance issues using root cause analysis and corrective action processes.
• Collect, track, and analyze quality metrics and performance data to identify opportunities for continuous improvement.
• Educate and train employees on quality standards, procedures, and quality management system requirements.
• Support implementation and continuous improvement initiatives across warehouse and operational processes.
• Partner with leadership and operations teams to improve quality performance, compliance, and customer satisfaction.
• When required, operate forklifts and other powered industrial equipment to support warehouse and distribution activities.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Quality-Focused Work Environment committed to safety, precision, and continuous improvement.

"The people are all great hard workers, and they really care about you. There's always room to advance in your career at Staffmark." - Tyler, Staffmark Associate

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.