Quality Assurance - Compliance Specialist

crystalstairs; Los Angeles (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401k matching

Paid holidays

Paid winter break

Flex spending

Learning platform

Job summary

Crystal Stairs, Inc. is seeking a Quality Assurance - Compliance Specialist to join the Compliance Unit onsite in Los Angeles. You will support implementing a comprehensive compliance program, monitor regulatory requirements, and assist in audit preparation.

The role requires confidentiality, attention to detail, and the ability to work with diverse teams. Qualifications include a Bachelor's degree (preferred) and 1–2 years in compliance or auditing within government-funded programs.

Qualifications

• Bachelor's degree preferred; relevant work experience in compliance or auditing may substitute for formal education.
• 1–2 years of compliance, quality assurance, risk management or internal audit experience in subsidized child care, Head Start, or government-funded social programs.
• Basic knowledge of compliance or risk with proficiency in Microsoft Office Suite and familiarity with compliance databases.
• Strong analytical skills, attention to detail, and excellent verbal, written and presentation communication skills.

Responsibilities

• Conduct internal monitoring reviews to assess compliance with laws, regulations, contracts and Agency policies.
• Support the internal monitoring review process for administrative functions.
• Assist with preparing detailed compliance reports and dashboards for management.
• Monitor key compliance metrics and trends and report areas of risk.
• Maintain and update compliance tracking systems and databases.
• Provide administrative support for external monitoring reviews and audits; assist with training.

Skills

Analytical skills

Attention to detail

Verbal communication

Written communication

Presentation skills

Education

Bachelor's degree

Tools

Microsoft Office

Compliance databases

Job description

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

Quality Assurance- Compliance Specialist

100% Onsite - Location: Los Angeles, CA 90056

What We're Looking For:

Crystal Stairs is seeking a Compliance Specialist for our Compliance Unit. Under general supervision, the Compliance Specialist is responsible for supporting the Agency by implementing an effective compliance program that includes monitoring adherence to legal, regulatory, contractual and policy requirements, performing risk-based compliance monitoring and assisting in audit preparation. The role requires a high level of confidentiality and attention to detail.

RESPONSIBILITIES:

• Conduct internal monitoring reviews to assess compliance with laws, regulations, funding contracts and Agency policies and procedures.
• Support the internal monitoring review process for administrative functions.
• Assist with preparing detailed compliance reports and dashboards for management to support strategic planning and decision-making.
• Monitor key compliance metrics and trends; identify and report areas of risk; monitor adherence to corrective action plan.
• Maintain and update compliance tracking systems and databases.
• Provide administrative support for external monitoring reviews and audits by gathering documents and coordinating interviews. Assist supervisor with providing training.
• Participate in work groups, committees, and ad hoc teams.
• Perform other duties as assigned by Supervisor.

EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES YOU SHOULD POSSESS:

• Bachelor's degree from an accredited university is preferred; relevant work experience in compliance or auditing may be substituted for formal education.
• Minimum of one to two years of compliance, quality assurance, risk management or internal audit experience working in subsidized child care, Head Start, or other government-funded social service programs.
• Basic knowledge of compliance or risk. Demonstrated proficiency in Microsoft Office Suite and familiarity with compliance databases.
• Strong analytical skills and attention to detail. Ability to interpret and apply complex regulations. Excellent verbal, written, and presentation communication skills. Strong customer service orientation. Ability to work effectively with diverse groups.

Total Package of Benefits

• Medical/ Dental/ Vision - 95% paid by employer
• Pet Insurance
• Employee Assistance Program
• Voluntary Life and AD&D for Employee, Spouse and Children
• 401k Matching Options
• Flex Spending (Health Care and Dependent Care)
• Mutual of Omaha (STD, Accident, & Critical Illness)
• Generous Sick and Vacation Time
• Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions)
• Opportunity for Growth and Development
• Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org