Quality Assurance Compliance Officer

Alternatives Inc; Highland Park (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Trainings

Mileage Reimbursement

401K Plan

Federal Credit Union

Dental Insurance

Medical Insurance

Life Insurance

Vision Plan

Tuition Reimbursement

Paid Time Off

Paid Sick Time

Paid Bereavement Leave

Jury Duty Leave

Job summary

Alternatives, Inc. seeks a Quality Assurance Compliance Officer to advance the agency's quality, compliance, and continuous improvement efforts. The role includes conducting audits, ensuring service standards, and remaining informed on federal, state, and licensing requirements.

The QACO will support the policy committees, develop plans, and provide guidance across departments to improve overall quality and compliance in human services.

Qualifications

• Masters degree plus one year of related experience or a Bachelor's/Associate degree plus more years of related experience.
• Valid driver’s license with a clean driving record as required by the organization.
• Ability to communicate effectively in English, both written and spoken.

Responsibilities

• Conducts audits of agency systems, practices, attendance records, and service documentation to ensure regulatory compliance.
• Performs investigations, on-site or remote, and disseminates findings to leadership.
• Maintains current knowledge of federal, state, local laws, and funding requirements.
• Assists in developing, implementing, and maintaining quality improvement plans and policies.
• Provides technical assistance and serves as a resource to staff at all levels.

Skills

Audits

Compliance

Quality improvement

Investigation

Training needs assessment

Documentation

English language

Microsoft Word

SharePoint

OneDrive

Driver’s license

Education

Master's degree in related field

Bachelor's degree in related field

Associate degree in related field

Tools

Microsoft Word

Microsoft SharePoint

OneDrive

Job description

At Alternatives, Inc., quality and compliance aren't simply about policies and paperwork, they're about protecting the people we serve, empowering our employees, and making sure our mission is carried out with integrity every day.We are seeking an experienced, strategic, and mission-driven Quality Assurance Compliance Officer to join our team and work on the organization's quality, compliance, and continuous improvement efforts.This is an opportunity for someone who can look beyond a checklist and help the team to make quality part of everything they do.If you are passionate about integrity and creating meaningful organizational change, we'd love to meet you!Location: RaritanJob Type: Full-TimeReports To: Director of Quality Assurance & Corporate ComplianceABOUT ALTERNATIVES, INC.For over 40 years, Alternatives, Inc. has been dedicated to providing the best in support services to adults with intellectual and developmental disabilities as well as those with mental illnesses. Our services include residential, behavior support, support coordination, and recreation. We strive to enable our clients to reach their highest level of independence and integration into the community using our person-centered philosophy.We have seen great growth in the past few years, which has stretched our coverage area to include Warren, Hunterdon, Morris, Union, Middlesex, Monmouth, and Ocean Counties.RESPONSIBILITIES OF THE QACOConducts audits and will monitor all agency systems and practices to ensure compliance with agency requirements.Conducts audits of service delivery to ensure standards of quality are being met and that the agency is complying with all laws, regulations and standards that govern the services the agency provides to customers.Conducts audits of attendance records to ensure accuracy.Conducts audits of service provision documentation and documentation/billing policy and procedures compliance.Conducts audits throughout various departments and programs, which may require both remote and on-site work at the Raritan office and/or agency program sites.Conducts internal investigations, which may require both remote and on-site work at the Raritan office and/or agency program sites, based on the nature and needs of each investigation.Keeps current with laws and regulations of federal, state, local, and licensing and accreditation bodies, as well as best practices related to agency’s services.Remains informed of changes in the field by researching and attending seminars and meetings. Disseminates and documents information as appropriateParticipates on the agency’s policies and procedures committees to assist in the coordination of policies and procedures between all departments within the agency and ensure polices are in compliance with funding sources.Assists in the development, implementation and maintaining of plans, policies and procedures regarding a program of quality improvement to assist in ensuring compliance with agency/funding requirements.Identifies staff development needs and provides recommendations.Conducts satisfaction surveys with clients, family members, guardians, funding sources, stakeholders and staff as assigned.Provides technical assistance and serves as resource person to all levels of staff, as needed.Cooperate with Alternatives, Inc. and the N.J. Department of Human Services in all inspections, audits, inquiries and investigations.BENEFITSFull-Time & Part-Time Employees are entitled to the following Benefits:Paid TrainingsMileage ReimbursementDirect DepositHoliday Pay401K PlanFederal Credit UnionDiscounted Auto InsuranceAdvancement OpportunitiesWorker’s CompensationEmployee Assistance ProgramVoluntary Vision PlanAFLACPre-Paid Legal ServicesPet InsuranceFull-Time Employees are entitled to the following additional Benefits:Medical InsuranceDental InsuranceLife InsuranceShort and Long Term DisabilityFlexible Spending Account ParticipationTuition ReimbursementLoan Forgiveness Program (PSLF)Paid Benefit Time (120 hours)Paid Sick Time (40 hours)Paid Bereavement LeavePaid Jury Duty LeaveReady to Lead Quality That Makes a Difference?If you're ready to bring your expertise in quality, compliance, and continuous improvement to an organization where your work truly matters, we want to hear from you.Apply today and help us continue to raise the standard for quality, integrity, and excellence in human services.Alternatives, Inc. is an Equal Opportunity Employer.Qualifications:Masters degree plus one (1) year experience working in related area(s) or Bachelors degree or Associates degree plus three (3) years experience working in related area(s). Experience may be substituted for education.Valid driver’s license from the state of current residence. Acceptable report from the Department of Motor Vehicles with 5 or less points on driving record and no DUIs within the last 3 years.Minimum 18 years of ageAbility to speak, read and write English languageBasic computer skills required.Proficiency in Microsoft WordFamiliarity with Microsoft SharePoint and OneDrive