Quality Assurance Associate

Tahche Outsourcing Services Inc; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

Tahche Outsourcing Services Inc is seeking a detail-oriented Quality Assurance Associate for a remote US-based shift. The role focuses on data quality, accuracy, and reliability across clinical and operational notes.

The candidate will review electronic documentation, ensure proper authorization for services, and collaborate with clinicians to resolve issues while maintaining high-speed throughput.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field.
• Minimum of five (5) years of relevant experience, preferably with US-based companies.
• Advanced proficiency in Microsoft Excel.
• Strong analytical and quality assurance review skills.
• High level of accuracy while working at pace in a high-volume environment.
• Ability to perform multiple QA functions within a hybrid and fast-paced operational setting.

Responsibilities

• Quality assurance review, addressing issues, and approval of electronic documentation.
• Ensuring proper authorization for clinical services and coordination with clinicians to problem solve.
• Ensuring all services are billed accurately and address any issues.
• Provide reporting on activities, documentation, progress, and needs with clinicians.
• Maintain 100% accuracy while working in a fast-paced environment.
• Conduct analytical reviews to identify "unusual activity" or discrepancies within clinical and operational notes.
• Manage a high-volume workload efficiently without sacrificing quality.
• Cross-train to provide seamless coverage and support for other team members.

Skills

Excel proficiency

Analytical skills

Quality assurance

Attention to detail

Ability to work in fast-paced env

Education

Bachelor's degree in Business/Finance/Accounting/Data Analytics

Tools

Microsoft Excel

Job description

Our US Partner is an award-winning provider of services to young children with special needs. We are a top provider of autism and special needs services for infants, toddlers and preschoolers in New York in our centers and home care services.

We're looking for a detail-oriented and highly skilled Quality Assurance Associate to join our team. The ideal candidate will have a passion for data quality and a proven track record of ensuring data accuracy and integrity. As a Quality Assurance Associate, you will be responsible for ensuring that our organization's data is reliable, accurate, and up-to-date.

This is a full-time role, on a US shift and on a Work From Home set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Quality assurance review, addressing issues, and approval of electronic documentation.

• Ensuring proper authorization for clinical services and coordination with clinicians to problem solve.

• Ensuring all services are billed accurately and address any issues.

• Provide reporting on activities, documentation, progress, and needs with clinicians.

• Maintain 100% accuracy while working in a fast-paced environment.

• Conduct analytical reviews to identify "unusual activity" or discrepancies within clinical and operational notes.

• Manage a high-volume workload efficiently without sacrificing quality.

• Cross-train to provide seamless coverage and support for other team members.

QUALIFICATIONS:

• Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field

• Minimum of five (5) years of relevant experience, preferably with US-based companies

• Advanced proficiency in Microsoft Excel

• Strong analytical and quality assurance review skills

• High level of accuracy while working at pace in a high-volume environment

• Ability to perform multiple QA functions within a hybrid and fast-paced operational setting