Quality Assurance

ReWorks Solutions; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work from home

US hours support

Job summary

ReWorks Solutions is seeking a Quality Assurance Specialist to conduct audits across clinical and operational processes. The role involves reviewing documentation to ensure accuracy and compliance with healthcare standards, and using CentralReach and Rethink to evaluate performance and identify gaps.

You will interpret regulations, provide actionable feedback, and analyze data in Excel to support decisions. Collaborative work across teams and ongoing refinement of QA processes are essential.

Qualifications

• Proven experience in QA, compliance, or audits, preferably in healthcare/ABA.
• Ability to apply healthcare standards and regulations across scenarios.
• Strong written communication and attention to detail.

Responsibilities

• Conduct QA audits across clinical and operational processes.
• Review documentation and case materials for accuracy and compliance.
• Utilize QA tools (CentralReach, Rethink) to assess performance and gaps.
• Interpret healthcare regulations and apply them to varying scenarios.
• Provide clear feedback and recommendations for improvement.
• Analyze data in Excel to track trends and support decisions.
• Collaborate with cross-functional teams to uphold quality standards.
• Develop QA processes, frameworks, and documentation.
• Translate findings into clear insights for stakeholders.
• Manage multiple audits and projects with project management tools.

Skills

QA audits

Attention to detail

Critical thinking

Tools

CentralReach

Rethink

Microsoft Office

Excel

Job description

Job Opening: Quality Assurance Specialist

Location: South Africa, Remote (US Hours - 9am-5pm EST)

Employment Type: Full-Time

Key Responsibilities

• Conduct detailed quality assurance audits across clinical and operational processes
• Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards
• Utilize QA audit tools and platforms (including CentralReach and Rethink) to evaluate performance and identify gaps
• Interpret and apply healthcare regulations and standards across varying scenarios and cases
• Provide clear, constructive feedback and recommendations for improvement
• Analyze data using Excel and other tools to track trends, identify risks, and support decision-making
• Collaborate with cross-functional teams to maintain and improve quality standards
• Develop and refine QA processes, frameworks, and documentation
• Translate complex findings into clear, concise, and actionable insights for stakeholders
• Manage multiple audits and projects simultaneously using project management tools

Requirements

• Proven experience in a QA, compliance, or audit-focused role (preferably within healthcare or ABA environments)
• Proficiency in CentralReach, Rethink, Microsoft Office, and Excel
• Experience with QA audit tools and project management platforms
• Strong understanding of healthcare standards and ability to independently research and apply them
• Exceptional attention to detail with the ability to identify nuanced issues in audits and reviews
• Strong critical thinking skills with the ability to interpret complex information across different scenarios
• Excellent written communication skills, with the ability to simplify complex concepts clearly and effectively
• Strong problem-solving abilities and a proactive, solutions-oriented mindset
• Ability to take initiative and work both independently and as part of a team
• Strong organizational and time management skills

Benefits

1. Comfortable working U.S. hours
2. Remote work from home