QUALITY ASSURANCE ASSISTANT (KEY TEAM MEMBER)

Pacific Air Forces; United States; On-site; USD 23,000 - 30,000; Part time

Job summary

Pacific Air Forces in Yokota AB is seeking a part-time Quality Assurance Assistant to help manage restaurant operations, ensure quality and guest satisfaction, and support staff with training and scheduling. The role will monitor health and safety standards and use food service tracking systems to maintain accurate inventories.

The position is Non-appropriated Fund (NAF), Regular Part Time, guaranteed 20-34 hours per week, with a posted pay range of $17.33–$22/hr. Applications close 2026-09-28.

Qualifications

• Ability to assist with restaurant operations and guest services.
• Willingness to work 20 hours per week and adhere to health and safety standards.
• Follow AF and franchise standards and training protocols.

Responsibilities

• Assist with restaurant operations and conditions to ensure product quality, guest services, and hospitality.
• Ensure restaurant conforms to AF and franchise standards, public health and food sanitation programs.
• Assist with scheduling and training of non-management staff and conduct new hire orientations.
• Generate work schedules for assigned staff and track performance trends to improve service quality.
• Monitor inventory levels, par stock, and use of food/beverage items using F&B tracking systems.
• Provide guidance to staff on system use for accurate inventory and accountability.

Skills

Quality assurance

Job description

About the position: This position is Non-appropriated Fund (NAF) and is located at the Chili's Grill and Bar, Yokota AB. This is Regular Part Time Position Guarantee 20-34 hours per week.

Key Responsibilities

Under the supervision of the General Manager, responsible for assisting the management team in executing franchise brand standards to ensure the quality assurance evaluation is conducted in accordance with AF and franchise standards.

Duties include, but are not limited to: assist with restaurant operations and conditions to ensure quality of the product, guest services, and hospitality; examines the restaurant is conforming to all applicable AF and franchise standards, public health standards, and adherence to all food sanitation, public health and all related safety programs; assigns duties and responsibilities to staff based upon cleaning lists and shift/station responsibilities; assist with the scheduling and training of non-management staff, and conducts new hire orientations; generates work schedules for assigned staff; performs variety of miscellaneous administrative and clerical functions; inspects work stations, grounds, and other ares for quality and quantity of work performed by all staff (employees and contract staff); reviews the customer comments cards and analyzes data and informs management team of issues or areas needing attention; tracks and develops trends in current performance and conducts specific training to improve overall service and compliance with established standards; and assist in all areas of the dining room.

Provides instruction and guidance to all staff members using F&B computer program tracking system ensuring that all system users are adequately knowledgeable to perform the tasks required to maintain accurate and accountable inventories. Analyzes such factors as usage rates, inventory levels, seasonal demands and price fluctuations and reports findings to activity managers.

Establishes and periodically reviews minimum par stock levels of all expendable food and beverage goods and supplies assuring adequate inventory of items to prevent work stoppage. Periodically reviews par stock levels needed to ensure maximized efficiencies. Responsible for monitoring the training program in accordance with AF and franchise standards. Evaluates all processes and performance in the workplace and adjusts programs to address any performance shortcomings noted.

In the absence of a Manager, the Key Team Member will monitor restaurant operations to ensure compliance with health and safety standards, guest satisfaction, and food quality. Perform other related duties incidental to the work described herein.

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Which agency is hiring for this position?

This position is with Pacific Air Forces, Department of the Air Force.

What is the salary for this position?

The posted pay range is $17.33 – $22/hr.

What is the application deadline?

Applications close on 2026-09-28.

What is the work schedule?

This is a 20 Hours position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government