Quality Assurance AnalystW2 ONLY

United Global Technologies; Columbia (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

United Global Technologies seeks a Quality Assurance specialist to support the Systems Applications Integration and Development team, focusing on enrollment, eligibility, and claims processing systems. You will develop test plans, execute UI and regression testing, and contribute to test automation and governance.

The role requires 5+ years in QA, experience with Sahi Pro/Selenium, and strong healthcare knowledge. Onsite work in South Carolina is required, with relocation if needed.

Qualifications

• 5+ years of QA & QC experience.
• 5+ years translating requirements into test cases.
• 3+ years’ experience with Sahi Pro/Selenium automation.
• Design and develop test automation scripts.
• Proficient with Orthogonal array tools like PICT.
• Experience with healthcare/Medicaid testing and X.12/HIPAA knowledge.

Responsibilities

• Develop test plans, QA processes, and test cases.
• Design UI regression and regression testing approaches.
• Test software for reliability and stability; implement QA programs.
• Perform security and quality governance reviews and defect tracking.
• Coordinate with product teams to maximize performance and efficiency.
• Provide guidance on test scripts, plans, and reports.

Skills

QA & QC experience

Test case development

Sahi Pro / Selenium

Test automation scripting

Test design techniques

PICT familiarity

Healthcare/Medicaid knowledge

JIRA / Confluence

Education

Bachelor’s degree in technical/healthcare field

Tools

Sahi Pro

Selenium

PICT

JIRA

Confluence

AGILE tooling

Job description

W-2 ONLY NO SUBS, NO SPONSORSHIP

Why is this position open: New Position - This position is for a Quality Assurance resource on the Systems Applications Integration and Development team and serves as a system testing specialist on the enrollment and eligibility systems, to include document management and workflows. Serves as a technical resource for agency projects, regarding Medicaid enrollment, eligibility, and claims processing and their related sub-systems. Use expertise to evaluate proposed and implemented solutions as well as recommend improvements.

Work Location: Fully Onsite - 5 days/week

Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

COMPANY / DEPARTMENT CULTURE:

Candidates who enjoy working on complex, change-oriented projects will find this position attractive.

Objectives to Be Fulfilled by Candidate:

This position is for a Quality Assurance resource on the Systems Applications Integration and Development team and serves as a system testing specialist on the enrollment and eligibility systems, to include document management and workflows. Serves as a technical resource for agency projects, regarding Medicaid enrollment, eligibility, and claims processing and their related sub-systems. Use expertise to evaluate proposed and implemented solutions as well as recommend improvements.

• Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.

  Design and support user interface testing application and regression testing software.

  Test software applications for reliability and stability.

  Implement testing programs to perform quality assurance on technical applications including negative testing and usability.

  Perform Smoke test, System Integration Test and End to End test on various systems/Applications.

  -Proactively identifies issues, and action items leading to possible solutions by planned due date or report impediments to finding a timely solution and coordinate with leadership and technical resources at all levels.

• Participate in projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization.

  Define, implement, and evangelize best practices, processes, and policies which are established internally and by applying industry best practices.

  Ensure projects adhere to software testing governance policies, best practices and guidelines and recommend improvements.

  Maintain database with product defects, user reviews, survey information and functional improvements.

  Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency.

  - Advises on best practices regarding industry standards. Maintains issues in defect databases and participates in collaborative efforts to resolve and coordinate with leadership and technical resources at all levels.

• Perform reviews, walkthroughs, or inspections and adhere to established governance standards.

  Provides oversight/approval of vendor unit/system integrated test plans and test results.

  Provide guidance on the preparation/review of test plans.

  Provide guidance on the preparation/review of test scripts/scenarios.

  Preparation/review of test reports.

  Checking progress against targets, report as necessary and take action to resolve exceptions.

  -Collaborates with internal stakeholders and technicians at all levels; document feedback and reports of testing outcomes to management. Work with architects, technicians, and management on project testing and complete assigned tasks in a timely fashion.

  REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

  -5+ years’ experience in Quality Assurance & Quality Control.

  -5+ years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems.

  -3+ years’ experience in Sahi Pro/Selenium Automation Framework.

  -Design and Develop Test Automation Scripts using Test Automation Guidelines.

  -Working knowledge of ONE of the following: Spice, TPI, TMMI, CMMI OPF, OPD and PPQA process areas.

  -Direct hands-on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.

  -Experience with test design tools like PICT or equivalent orthogonal based tools.
  

  PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

  Preferred Skills:

  -5+ years large enterprise or e-business systems experience.

  -3 years Medicaid or healthcare experience; Deep knowledge of healthcare operations (preferably Medicaid), business processes.

  -Experience with X.12 Standards and HIPPA EDI Transactions.

  -Proficient in Atlassian tool suite including JIRA and Confluence.

  -Prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery.
  

  REQUIRED EDUCATION:

  Bachelor’s degree in technical, business, or healthcare field. Or 5+ years of equivalent experience in Quality Assurance.

  ADDITIONAL SKILLS/DUTIES:

  -Superb written and oral communications skills, including the ability to write requirements and Use Cases. Very Strong proficiency in English is required.

  -Document and support development of test scenarios/cases and the execution of testing activities.

  -Should be able to communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams.