Quality Assurance Analyst

Innosoft Corp.; Columbia, Northern (SC, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

50% Health Insurance Paid by Innosoft

Paid Vacation

401K Match

STD LTD and AD&D paid by Innosoft

Job summary

Innosoft Corp. is seeking a Quality Assurance Analyst to support Medicaid enrollment and eligibility system testing.

You will design and execute test plans, evaluate workflows, and ensure quality across multiple subsystems within the Systems Applications Integration and Development team. You will work on test automation using Sahi Pro or Selenium, develop robust test cases, and collaborate with developers, product, and vendors to resolve defects and improve performance.

Qualifications

• Bachelor’s degree in a technical, business, or healthcare field or 5+ years of QA experience.
• Five+ years of QA/Quality Control experience.
• Three+ years with Sahi Pro or Selenium automation.
• Experience designing automated test scripts.
• Familiarity with SPICE, TPI, TMMi, or CMMI OPF/PD.
• Knowledge of Equivalence Partitioning and Pairwise Analysis.
• Experience with PICT or similar testing tools.

Responsibilities

• Develop test plans, QA and UAT processes, test cases, scripts, and scenarios.
• Design and support UI, regression, negative, usability, reliability, and stability testing.
• Perform smoke testing and end-to-end testing across multiple systems.
• Implement testing programs to ensure quality, reliability, and usability.
• Identify defects and track resolutions with leadership.
• Maintain defect databases and document testing outcomes.
• Collaborate with cross-functional teams to resolve defects.
• Define and promote QA practices and governance.
• Review vendor test plans and results.
• Prepare and review test plans, scripts, scenarios, and reports.
• Monitor progress and communicate testing status to management.

Skills

Quality Assurance

Test case development

Selenium

Test automation

Process models

Equivalence testing

PICT tool

HIPAA/EDI

Medicaid healthcare

Jira/Confluence

Sahi Pro

Education

Bachelor’s degree in technical, business, or healthcare field

Tools

Sahi Pro

Selenium

PICT

Jira

Confluence

Job description

Location:1801 Main Street, Columbia, South Carolina, USA, 29210

Candidatelocation: Candidate MUST be a SC resident or willing torelocatetoSC prior to starting the role at their own expense.

Contract Duration

12 Months

Interview Type

Online

The candidate will have to be on InnosoftW2.

At least 6 months of valid workauthorization

Tentative Start Date

10/06/2026

Deadline

09/15/2026

Project Overview

Seekinga Quality Assurance Analyst to support the implementation of small- tolarge-scale projects within the Systems Applications Integration andDevelopment team. The resource will serve as a system-testing specialist forMedicaid enrollment and eligibility systems, including document management andworkflows. The role will also support projects involving Medicaid enrollment,eligibility, claims processing, and related subsystems by evaluating proposedand implemented solutions and recommending improvements.

Duties/Responsibilities:

• Develop test plans, QA and UserAcceptance Testing processes, test cases, scripts, and scenarios forproduct management and software development teams.
  
• Design and support user interface,application, regression, negative, usability, reliability, and stabilitytesting.
  
• Perform smoke testing, system integrationtesting, and end-to-end testing across multiple systems and applications.
  
• Implement testing programs to ensure thequality, reliability, performance, and usability of technicalapplications.
  
• Conduct quality assessments to identifysecurity flaws, software defects, performance issues, and optimizationopportunities.
  
• Identify testing issues and action items,recommend solutions, track planned completion dates, and reportimpediments to leadership.
  
• Maintain defect databases containingproduct defects, user feedback, survey information, testing outcomes, andrecommended functional improvements.
  
• Collaborate with product developmentteams, software engineers, architects, technicians, business stakeholders,vendors, and management to resolve defects and improve applicationperformance.
  
• Define, implement, and promote internaland industry-standard QA practices, processes, policies, and testingguidelines.
  
• Ensure projects comply withsoftware-testing governance policies, standards, and best practices, andrecommend process improvements.
  
• Conduct reviews, walkthroughs, andinspections in accordance with established governance standards.
  
• Review and approve vendor unit-testingand system-integration test plans and results.
  
• Guide on preparing and review of testplans, test scripts, test scenarios, and test reports.
  
• Monitor testing progress againstestablished targets, report exceptions, and coordinate corrective actions.
  
• Document testing feedback, results,defects, risks, and recommendations, and communicate outcomes tomanagement.
  
• Complete assignedproject-testing activities accurately and within established timelines.
  

Requirements

Education and Certifications:

• Bachelor’s degree in a technical,business, or healthcare field. Or 5+ years of equivalent experience inQuality Assurance.
  

Required Skills:

• Five or more years of experience inQuality Assurance and Quality Control.
  
• Five or more years of experiencetranslating business requirements or policy documentation into test casesand test scenarios and incorporating them into test-management systems.
  
• Three or more years of hands-onexperience with the Sahi Pro or Selenium automation framework.
  
• Experience designing and developingautomated test scripts using established test-automation guidelines.
  
• Working knowledge of at least one of thefollowing process or maturity models: SPICE, TPI, TMMi, or the CMMI OPF,OPD, and PPQA process areas.
  
• Hands-on experience with formaltest-design techniques, including Equivalence Class Partitioning andPairwise Analysis.
  
• Experience using test-design toolssuchas PICT or an equivalent orthogonal-testing tool.
  

Preferred Skills:

• Five or more years of experiencesupporting large enterprise or e-business systems.
  
• Three or more years of Medicaid orhealthcare experience, with a strong understanding of healthcareoperations and business processes; Medicaid experience is preferred.
  
• Experience with X12 standards and HIPAAEDI transactions.
  
• Proficiency with the Atlassian toolsuite, including Jira and Confluence.
  
• Experience working in both standardWaterfall SDLC environments and Agile delivery environments.
  

Additional Skills:

• Excellent written and verbalcommunication skills, with strong English proficiency and the ability todocument requirements and use cases clearly.
  
• Experience developing and maintainingtest scenarios and test cases and supporting the execution of testingactivities.
  
• Ability to prepare and communicate statusreports covering open issues, defects, and gaps identified during testing.
  
• Ability to clearly explain testingresults, defects, and required actions to development teams and otherstakeholders.Effective team player who works well with cross-functionalgroups.
  
• Capable of working independently andcontributing effectively as an individual contributor.
  

Standard Employee Benefits.

50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.