Quality Assurance Analysts - Consultants

MAC Face Marketplace; Columbia (SC); On-site; USD 70,000 - 90,000; Full time

Job summary

MAC Face Marketplace in Columbia, SC seeks a Quality Assurance Analyst – Consultant to support IT governance and quality assurance in public sector projects. The successful candidate will translate business requirements into test cases and ensure compliance with established testing standards.

With a minimum of 5 years in testing and healthcare operations knowledge, you will develop test plans, execute testing strategies, and maintain documentation across the system development lifecycle. A Bachelor's degree in a relevant field is essential.

Qualifications

• Minimum of 5 years of experience translating business requirements into test cases.
• 5 years of experience building and executing test cases within test management systems.
• 3 years of in-depth knowledge of healthcare operations, especially Medicaid.

Responsibilities

• Develop comprehensive test plans and strategies.
• Translate business requirements into test cases.
• Perform functional and regression testing.

Skills

Translating business requirements into test cases

Building and executing test cases

Knowledge of healthcare operations

Experience with testing tools

Education

Bachelor’s degree in a relevant field

Tools

Azure DevOps

Atlassian JIRA

Confluence

Job description

Quality Assurance Analyst – Consultant (Advanced)

Project Scope

The Quality Assurance Analyst – Consultant will support the client projects in collaboration with the client Project Management Office (PMO). The PMO is responsible for staffing all the client projects and for establishing, enforcing, and monitoring IT governance, standards, and best practices followed by all enterprise project teams.

Team Size: 15+

Dress Code: Business casual to casual; occasional formal attire

Primary Work Location: 1628 Browning Road, Columbia, SC 29210

Number of Openings: 1

Start Date: January 10, 2026

Duration: 12 months

Sector: Public Sector / Government

Key Responsibilities

The Quality Assurance Analyst – Consultant is responsible for testing technical solutions to identify, isolate, and resolve defects and performance issues. This role supports quality assurance activities throughout the system development lifecycle (SDLC).

• Develop comprehensive test plans, quality assurance strategies, and User Acceptance Testing (UAT) processes
• Translate business requirements, policy documentation, and technical designs into detailed test cases and test scenarios
• Maintain end‑to‑end SDLC traceability between requirements, designs, test cases, and system components
• Perform functional, regression, usability, and negative testing
• Test software applications for reliability, stability, and performance
• Design, execute, and support automated testing scripts, including oversight of test deployments
• Participate in defect identification, triage, retesting, and resolution processes
• Prepare and maintain quality assurance documentation, metrics, and test reports
• Ensure compliance with established software testing governance, standards, and best practices; recommend process improvements as appropriate
• Conduct reviews, walkthroughs, and inspections in alignment with governance requirements
• Communicate test results, open issues, and identified gaps to development and project teams through regular status reporting

Required Skills (Ranked by Importance)

• Minimum of 5 years of experience translating business requirements or policy documentation into test cases and scenarios
• Minimum of 5 years of experience building and executing test cases within test management systems
• Minimum of 3 years of in‑depth knowledge of healthcare operations and business processes, preferably Medicaid
• Minimum of 3 years of hands‑on experience using formal test design tools

Preferred Skills (Ranked by Importance)

• 5+ years of experience supporting large enterprise or e‑business systems
• 3+ years of experience using manual or automated testing tools such as Azure DevOps, Atlassian JIRA, and Confluence
• 3+ years of experience working within a structured SDLC (Waterfall) and Agile delivery environments

Education Requirements

Bachelor’s degree in a technical, business, healthcare, or related field

Relevant professional experience may be substituted for formal education

Certifications

No certifications required

Technical and/or Project Management certifications from recognized organizations are preferred

Public Sector Experience

Prior experience with ICD‑10 and Medicaid systems is highly desirable

Pre‑Employment Requirements

• Successful completion of State‑mandated background checks, including:
• Criminal background check
• Credit check
• E‑Verify employment eligibility verification