Quality Assurance Analyst — Compliance & Monitoring

C2 Global Professional Services, LLC; Abilene (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Paid Time Off

401(K) with Employer Match

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Job summary

C2 Global Professional Services, LLC is seeking a Quality Assurance Specialist in Texas. The role focuses on routine monitoring, auditing, and observation to ensure compliance with policies and procedures within workforce development programs.

Responsibilities include maintaining program-review documentation, assisting with workforce services programs, and staying current on applicable laws and regulations.

Qualifications

• High School Diploma or GED is required.
• Associates or Undergraduate degree preferred.
• 1-2 years of relevant experience required.
• Additional relevant work experience may be considered in lieu of required education.
• Valid driver's license and proof of insurance with good driving record.
• Bilingual in English and Spanish preferred.

Responsibilities

• Performs routine monitoring to ensure compliance with policies and procedures.
• Uses sampling, auditing, and observation to ensure consistency.
• Maintains documentation on program reviews and submits responses to QA Lead.
• Provides technical assistance on workforce services programs.
• Keeps knowledge current on programs to ensure regulatory compliance.
• Performs other related duties as assigned.

Skills

Workforce development

Quality control

Auditing

Data analysis

Communication

Bilingual English/Spanish

Problem solving

Documentation

Education

High School diploma or GED

Associates or undergraduate degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

C2 Global Professional Services, LLC is seeking a Quality Assurance Specialist in Texas. The role focuses on routine monitoring, auditing, and observation to ensure compliance with policies and procedures within workforce development programs.

Responsibilities include maintaining program-review documentation, assisting with workforce services programs, and staying current on applicable laws and regulations.