QUALITY ASSURANCE ANALYST

YGS GROUP; York (York County); On-site; USD 65,000 - 80,000; Full time

Job summary

The YGS Group is seeking a Quality Assurance Analyst to strengthen our ISO 9001 Quality Management System, improve manufacturing processes, and ensure every product meets the highest quality and customer expectations.

You will partner with production, engineering, scheduling, prepress, finishing, and leadership to drive continuous improvement and quality across our manufacturing operations, including developing SOPs and training teams on quality standards.

Qualifications

• High school diploma or GED.
• Bachelor's degree or equivalent professional experience.
• 2-5 years of Quality Assurance, Quality Engineering, or related manufacturing experience.
• Experience performing Root Cause Analysis and implementing corrective actions.
• Strong analytical, organizational, and documentation skills.
• Excellent communication and cross-functional collaboration skills.
• Proficiency with Microsoft Office.
• Ability to work effectively in a fast-paced manufacturing environment.

Responsibilities

• Support and maintain ISO 9001 Quality Management System (QMS).
• Lead quality investigations and Root Cause Analyses (RCA).
• Manage Corrective and Preventive Actions (CAPA) and Non-Conforming Material Reports (NCMR).
• Conduct quality inspections and process audits.
• Identify trends through production and quality data analysis.
• Drive continuous improvement initiatives to reduce waste and improve efficiency.
• Develop and maintain SOPs, work instructions, and quality documentation.
• Train and support operational teams on quality standards and best practices.
• Monitor compliance with customer requirements, internal standards, ISO requirements, and SOC controls.
• Communicate quality metrics, findings, and recommendations to leadership.
• Support special projects and organizational quality initiatives.

Skills

Analytical thinking

Documentation

Cross-functional collaboration

Communication

Education

High school diploma or GED

Bachelor's degree or equivalent

Tools

Microsoft Office

Pace (EPS) ERP

Job description

Help Shape Quality. Drive Continuous Improvement. Make an Impact.

At The YGS Group, quality isn't simply a checkpoint, it's part of everything we produce.

We're seeking an analytical, collaborative, and solutions-focused Quality Assurance Analyst to help strengthen our ISO 9001 Quality Management System, improve manufacturing processes, and ensure every product we deliver meets the highest standards of quality and customer expectations.

If you enjoy solving problems, investigating root causes, working across multiple departments, and making measurable improvements, we'd like to meet you.

What You'll Do

As our Quality Assurance Analyst, you'll partner with production, engineering, scheduling, prepress, finishing, and leadership teams to improve quality throughout our manufacturing operation.

You'll be responsible for:

• Supporting and maintaining our ISO 9001 Quality Management System (QMS).
• Leading quality investigations and Root Cause Analyses (RCA).
• Managing Corrective and Preventive Actions (CAPA) and Non-Conforming Material Reports (NCMR).
• Conducting quality inspections and process audits.
• Identifying trends through production and quality data analysis.
• Driving continuous improvement initiatives that reduce waste and improve efficiency.
• Developing and maintaining SOPs, work instructions, and quality documentation.
• Training and supporting operational teams on quality standards and best practices.
• Monitoring compliance with customer requirements, internal standards, ISO requirements, and applicable SOC controls.
• Communicating quality metrics, findings, and recommendations to leadership.
• Supporting special projects and organizational quality initiatives.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

What We're Looking For

Successful candidates will bring:

Required Qualifications

• High school diploma or GED.
• Bachelor's degree or equivalent professional experience.
• 2-5 years of Quality Assurance, Quality Engineering, or related manufacturing experience.
• Experience performing Root Cause Analysis and implementing corrective actions.
• Strong analytical, organizational, and documentation skills.
• Excellent communication and cross-functional collaboration skills.
• Proficiency with Microsoft Office.
• Ability to work effectively in a fast-paced manufacturing environment.

Preferred Qualifications

• ASQ Certified Quality Auditor (CQA) or Certified Quality Improvement Associate (CQIA).
• Lean Six Sigma Yellow Belt or Green Belt.
• Experience with ISO 9001 Quality Management Systems.
• Knowledge of commercial print manufacturing, including offset, digital, wide-format printing, finishing, and bindery operations.
• Experience using ERP or estimating systems such as Pace (EPS).
• Experience supporting regulated manufacturing or quality systems.

What Makes You Successful

You are someone who:

• Enjoys solving complex problems.
• Thinks critically and analytically.
• Communicates effectively across all levels of an organization.
• Builds collaborative relationships.
• Takes initiative and ownership.
• Thrives in a continuous improvement culture.
• Maintains integrity and professionalism in everything you do.

Physical Requirements

This position requires the ability to:

• Work in both office and manufacturing environments.
• Sit, stand, and walk throughout the workday.
• Inspect products, equipment, and production processes.
• Frequently use hands and fingers for computer and documentation work.
• Occasionally climb stairs or ladders.
• Occasionally lift and move materials weighing up to 50 pounds, with frequent lifting of up to 10 pounds.
• Travel occasionally between company facilities (approximately 5%).

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Ready to Apply?

If you're passionate about quality, continuous improvement, and helping teams deliver exceptional results, we'd love to hear from you.

Join The YGS Group and help us build quality into everything we do.

This posting is intended to describe the general nature and level of work to be performed. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Duties and responsibilities may change based on business needs. The successful candidate must be legally authorized to work in the United States. Employment eligibility will be verified as required by federal law.

Equal Employment Opportunity Statement

The YGS Group is an Equal Opportunity Employer. We are committed to creating a workplace that is inclusive and free from discrimination. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, military status, marital status, or any other status protected by applicable federal, state, or local law.

We are committed to providing reasonable accommodations for qualified applicants and employees with disabilities throughout the application and employment process. Applicants requiring accommodation should notify Human Resources.

At-will Employment

Employment with The YGS Group is at will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without notice and with or without cause, subject to applicable law.

Drug Free Workplace

The YGS Group maintains a drug-free workplace. Pre-employment and post-offer screenings are required where permitted by law and consistent with business necessity.