Quality Assurance Analyst

Dunhill Professional Search & Government Solutions; United States; Remote; USD 80,000 - 115,000; Full time

Job summary

Dunhill Government Solutions is seeking a Quality Assurance Analyst for a fully remote, U.S.-based role focused on a federal healthcare program and marketplace oversight. You will join a data and testing team skilled in Microsoft technologies (SharePoint, Power Apps, Power Automate, Power BI) to identify and communicate issues through data storytelling.

You will collaborate with project coordinators, business analysts, and SharePoint developers on health IT initiatives, building robust test

Qualifications

• 4 years of information technology experience in requirements development, programming and/or software testing.
• Highly proficient Microsoft Office skills, including Word and PowerPoint.
• Expert Excel skills, including macros and formulas.
• Strong analytical, problem-solving and critical thinking skills.
• Solid quantitative skills with databases and spreadsheets.
• Must have lived in the United States at least three of the last five years.

Responsibilities

• Support the QA effort for a SharePoint Online migration, testing user-friendly solutions across multiple workstreams and confirming migrated content meets requirements.
• Collaborate with business, product and development teams across the full SDLC: requirements, specifications, integration and regression testing.
• Build and execute efficient test plans for new systems, problems and enhancements.
• Analyze system requirements and write detailed, reusable manual test cases.
• Plan, document, evaluate and track test results with clear replication steps.
• Enter and manage defects in the defect tracking tool.
• Participate in walk-throughs, inspections, reviews and production verification.
• Establish quantitative measures of software quality and review products against standards.
• Maintain data repositories and reporting tools (e.g., within SharePoint) and compile reports for stakeholders.
• Respond to unpredictable reporting requests with quick turnaround.
• Work with internal and external customers to understand analytics needs and KPIs.
• Contribute to SOPs, user guides, process improvements and the SharePoint repository.

Skills

Analytical thinking

Problem solving

Critical thinking

Communication

Conflict resolution

Tools

SharePoint

Power Apps

Power Automate

Power BI

Excel

SQL

Dataverse

Tableau

Jira

Job description

Dunhill Government Solutions is hiring a Quality Assurance Analyst to support a federal healthcare program and its marketplace oversight team. This is a full-time, fully remote role based in the U.S. We are looking for a well-rounded data and testing specialist who is highly skilled with Microsoft technologies, including SharePoint, Power Apps, Power Automate and Power BI, and who can independently identify, document and research a problem or tell a story with data. You will work closely with project coordinators, business analysts and SharePoint developers on health IT initiatives.

Responsibilities:

• Support the quality assurance effort for a SharePoint Online classic-to-modern migration, testing user-friendly solutions across multiple workstreams and confirming migrated content works to requirements
• Work iteratively with business, product and development teams across the full SDLC: business requirements, functional specifications, integration and regression testing
• Build and carry out efficient test plans for new systems, problems and enhancements
• Analyze system requirements and technical specifications to write and execute detailed, reusable, step-by-step manual test cases
• Plan, document, evaluate and track test results, clearly communicating expected vs. actual results and reproduction steps
• Enter and manage defects in the defect tracking tool
• Take part in walk-throughs, inspections, reviews and user group meetings, and in production implementation verification
• Help establish quantitative measures of software quality, and review products and services against government quality assurance standards and guidelines
• Maintain data repositories and reporting tools (for example, within SharePoint), contribute to data consolidation, and compile supplementary reports for stakeholders
• Respond to unpredictable reporting requests with quick turnaround
• Work with internal and external customers to understand analytics needs, identify KPIs, and monitor and correct customer data consistency
• Contribute to SOPs, user guides, process improvements and the project's SharePoint information repository

Requirements:

• 4 years of information technology experience in requirements development, programming and/or software testing
• Highly proficient Microsoft Office skills, including Word and PowerPoint
• Expert Excel skills, including macros and formulas
• Strong analytical, problem-solving and critical thinking skills
• Solid quantitative skills with databases and spreadsheets
• Must have lived in the United States at least three of the last five years

Preferred:

• Certified Tester, Advanced Level (TTA, TA and/or TM)
• Knowledge of CMMI Level II/III, IEEE or other software development standards, SDLC methodologies, automation frameworks and test tools, including defect tracking
• Knowledge of SQL, Dataverse, Power Platform tools and Tableau; familiarity with issue and bug tracking tools such as Jira
• Experience with integrated test management tools for defect tracking, test cases and requirements traceability
• Familiarity with basic programming, object-oriented concepts and database basics
• Experience in customer support and in a government customer environment
• Ability to work across multiple disciplines and several concurrent projects, and to translate technical concepts for non-technical coworkers
• Excellent written and verbal communication and conflict resolution skills, with a high level of initiative and calm under pressure

Details:

Full-time, fully remote (U.S.), day shift, no travel.

Compensation:

$80,000 - $115,000 per year

US Citizenship and the ability to pass a federal background investigation in order to be granted access to sensitive information.