Quality Assurance Analyst

DeKalb Health; Buffalo (NY); On-site; USD 36,000 - 45,000; Full time

Job summary

DeKalb Health in Buffalo, NY seeks a QA Analyst to support the Quality Assurance Program. You will analyze data, identify quality issues, and help implement corrective actions under the QA Manager and QA Engineer.

The role requires a 4-year degree, strong communication, and the ability to work both independently and with a team to improve processes and ensure regulatory compliance.

Qualifications

• Read, speak and understand English.
• Strong computer skills with emphasis on statistical analysis tools such as Minitab or MS Excel.
• Self-motivated with good organizational skills and ability to prioritize multiple tasks.
• Ability to interpret regulatory documents and write guidance for internal documents.
• Ability to write reports and communicate effectively in groups.
• Proficient in MS Office programs and data interpretation.

Responsibilities

• Collect and analyze data using tools like pivot tables and Pareto charts.
• Apply root cause analysis and corrective actions to uphold QA standards.
• Communicate findings to coworkers, suppliers, and customers.
• Support change control implementation and ensure alignment with regulatory requirements.
• Assist with training of QA staff and participate in internal audits.

Skills

English language

Statistical analysis

Minitab

MS Excel

Documentation

Report writing

Teamwork

Independent work

Communication

Education

Bachelors degree

Tools

MS Office

Job description

• Base Pay $26.44 - $33.65 / Hour
• Employee Type Full Time
• Required Degree 4 Year Degree
• Manage Others No

Contact information

• Phone [phone]

Under direction of the Quality Assurance Manager and the Quality Assurance Engineer, this position will work alongside the Jr. QA Engineer and department managers to identify, analyze, and implement resolution for quality issues. This position will work on a variety of activities in the Quality Management programs including inspection and documentation. Working with the QA Engineer, the QA Analyst will help provide direction for the day-to-day activities of the QA Inspectors.

Requirements

• The ability to read, speak and understand the English language
• Strong computer skills with emphasis on statistical analysis tools such as Minitab or MS Excel.
• The QA Analyst is self-motivated, has good organizational skills, can prioritize among multiple tasks and can work efficiently both independently and in a team environment.
• Ability to interpret Regulatory documents and to write and provide guidance related to internal documents such as work instructions, procedures, and forms.
• Ability to write reports and to speak effectively both one-on-one and in small groups of
• Ability to effectively use a variety of computer programs including MS
• Possess math skills, such as statistical calculation and the ability to calculate figures such as percentages and the ability to create and interpret graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram
• Ability to deal with routine problems in variable situations, and make discretionary decisions relative to the
• Have the ability to prioritize and assign tasks to QA Inspectors
• Follow procedures, specifications and guidelines for the position
• Ability to work independently
• Ability to meet with 2 nd or 3 rd shift employees to assist in training as
• Ability to analyze information to make critical decisions
• Ability to communicate effectively (written or verbal)
• Have good team working skills
• Exercise accuracy in all functions of the position
• Accept levels of responsibility and accountability commensurate with the position
• Have an appreciation for the demands of the business
• Ability to establish and maintain positive interpersonal communications

Summary

Duties & Responsibilities:

• Collecting and analyzing data utilizing tools such as pivot tables and pareto
• Incorporating cause and effect tool such as Design of Experiments to improve products and
• Performing root cause and corrective action to ensure quality assurance standards are
• Communicating findings with co-workers, suppliers, and customers relative to root cause and corrective action determination.
• Working as part of team to ensure change control process is implemented
• Working as part of team to ensure new equipment and processes are
• Helping QA Engineer provide direction for the day-to-day activities of the QA
• Assist QA Engineer in determination and communication of requirements necessary to address regulatory compliance issues.
• Participating in internal audit programs relative to Quality Management
• Assisting with training of employees with respect to Quality department
• Assist Director of QA, QA Engineer, QA Engineer, and QA Inspectors as necessary.
• Follow Safe Work Practices
• Perform any additionally assigned duties as required