Quality Engineer

DuPage Machine Products; Bloomingdale (IL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401K plan with employer match

Job summary

A Midwestern manufacturing firm in Bloomingdale is seeking a Quality Assurance Manager to oversee customer complaints, corrective actions, and quality systems. The role requires excellent communication skills and experience in statistical quality processes. Candidates should have at least a Bachelor's degree in Engineering and a strong background in quality assurance practices. A comprehensive benefits package is offered with competitive pay starting at $70,000.

Qualifications

• Experience in statistical principles and applications including SPC, DOE, and CPK.
• Minimum of three years of experience in quality audits and ISO 9001.
• Ability to quickly learn new things and adapt to changing environments.

Responsibilities

• Oversee customer complaint and corrective action processes.
• Conduct quality meetings and manage non-conforming material.
• Perform supplier audits and document quality issues.

Skills

Statistical knowledge of SPC

Quality assurance documentation

Good written and verbal communication

Education

Bachelors Degree in Engineering or Technical Field

Tools

Microsoft Office

Inspection equipment programming

Job description

Oversees the customer complaint, corrective action, nonconforming product and supplier quality systems. Also supports Inspection activities and personnel, PPAP, rework and ISO activities.

This job operates in a professional office environment. This role routinely requires interaction with the manufacturing environment, around moving machinery and equipment. May require travel to customers, suppliers or outside training. Proper personal protective equipment must be worn at all times in the manufacturing plant.

Responsibilities

• Deal professionally with customers, suppliers and internal departments as required to resolve quality issues.
• Work closely with production personnel to improve productivity and quality
• Member of the Management Team
• First line response to customer concerns and complaints
• Interfacing with and travel to customer facilities to resolve quality issues
• Documenting and responding to customer corrective action requests
• Completing and interfacing in customer audits as needed
• Overseeing the corrective action process and global problem solving activities
• Conduct Quality Meetings in a professional manner as required; issue follow up actions to resolve problems for "continuous improvement"
• Initiates the follow ups to corrective action to resolve quality problems in a timely manner.
• Oversee the non-conforming material process
• Member of material review board
• Disposition of nonconforming material
• Determination of rework methods
• Processing of rework and scrap material through Vantage
• Review and approval of reworked nonconforming product
• Interface with the rework department regarding quality standards, training and Resec programming
• Authorizing internal and external labor to perform rework operations
• Issuance of Internal Deviations and Product Release Authorization.
• Resolve measuring method discrepancies on specific parts including following up on the correction of malfunctioning gages.
• Interpret print specifications properly and resolve questions regarding print dimensions with inspectors, operators, supervisors, engineering and management when necessary.
• Interface with suppliers on resolving quality issues
• Documenting supplier debits, returns and corrective actions
• Processing of raw material returns
• Performing Supplier Audits
• Complete FMEA, Control Plans and Flow charts for PPAP activities
• Assist in PPAP processing
• Create and update Operator Log Sheets, Oasis Programs, SPC programs, Final Sheets and Setup Sheets as needed
• Programming of inspection equipment (Oasis, Resec, Formscan, Talyrond) as necessary
• Assist and train Quality Assurance Technicians in quality documentation, measurement techniques and quality standards
• Perform setup, incoming, in-process and final audit inspection as needed
• Perform and document capability, Gage R&R studies and special projects as needed
• Assist in the development, implementation, and maintenance of the ISO-9001 quality system
• Perform ISO internal Audits
• Complete outgoing Certificates of Compliance as needed

Requirements

• Bachelors Degree in Engineering or Technical Field or equivalent experience
• CQA and/or CQE certifications preferred
• Good written and verbal communication skills
• Statistical knowledge of SPC and capability studies
• Minimum of three years experience preferred in statistical principles and applications (SPC, DOE, and CPK); product, process and material control; measurement Systems (inspection and test equipment); supplier/internal Quality Audits; ISO 9001 and Microsoft Office computer applications
• Proper mental aptitude to continually and quickly learn new things and be adaptable to changing environments
• Proper mental attitude to perform their inspection duties and be successful as an Technician

Benefits

Excellent benefit package including health, dental, life insurance, and short-term disability. 401K plan with employer match. Salary commensurate with experience

Dental insurance, Health insurance, Life insurance, Paid time off, Vision insurance

Location & Compensation

Work Location: In person. Ability to Commute: Bloomingdale, IL 60108 (Required). Pay: starting at $70,000. Job Type: Full-time. Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Quality Assurance. Industries: IT Services and IT Consulting. Bloomingdale, IL.