Quality Associate

HelloFresh; Aurora (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401k with company match

Health and wellness benefits

Up to 85% discount on HelloFresh meal‑

ERGs (Employee Resource Groups)

Job summary

HelloFresh Factor_ is seeking a Quality Assurance Associate to audit production processes and ensure our customers receive safe, high‑quality products. The role involves routine inspections, sanitation, allergen control, and meticulous documentation to maintain food safety standards.

You will collaborate with cross‑functional teams to address non‑conforming ingredients and ensure accurate production records.

Qualifications

• High School Diploma or equivalent
• Ability to read, write, and speak English proficiently
• Basic computer skills required
• Previous food, grocery, or restaurant experience preferred, but not required

Responsibilities

• Audit production processes at designated cadence to ensure quality and safety
• Maintain sanitation and personal hygiene practices
• Ensure food safety standards are met at all times and follow allergen controls and segregation policies
• Verify completeness and accuracy of daily production documentation
• Complete sanitation, facility and quality documents as needed
• Work with cross‑functional teams to address non-conforming ingredients or products
• Monitor temperatures of ingredients and storage locations
• Conduct routine testing and swabbing of production areas to ensure sanitation accuracy
• Communicate safety concerns promptly to relevant teams

Skills

English proficiency

Basic computer skills

Food industry experience (preferred)

Education

High School Diploma or equivalent

Job description

Factor_ a brand of HelloFresh is seeking a Quality Assurance Associate. The Quality Assurance Associate audits our production processes to ensure our customers receive a safe, high-quality product. This position completes various inspections on the quality of fresh produce and the inclusion of all required ingredients. Attention to detail and the ability to work independently are key for this role.

You will…

• Maintain proper sanitation and personal hygiene practices
• Complete audits at a designated cadence during various steps of the production process
• Ensure food safety standards are met at all times
• Follow and enforce strict manufacturing policies and procedures involving allergen control, Organic and Gluten segregation
• Verify completeness and accuracy of daily production documentation
• Complete daily sanitation, facility, and quality documents as needed
• Works with cross-functional team(s) to place unacceptable ingredients on hold or non-conforming product received at facility
• Monitor temperatures of ingredients and storage locations
• Routine testing and swabbing of production areas to ensure accuracy of sanitation procedures
• Promptly communicate all safety related issues and concerns

You have…

• High School Diploma, or equivalent
• Ability to read, write, and speak English proficiently
• Previous food, grocery, or restaurant experience preferred, but not required
• Basic computer skills required

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation,
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range

$23 — $23 USD