Quality and Safety Specialist

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 80,000 - 116,000; Full time

Job summary

Brigham and Women's Hospital in Boston is seeking a Quality and Safety professional within the Biomedical Engineering Department to promote high-quality patient care and safety across the system.

You will lead quality improvement initiatives, monitor metrics, train staff, ensure regulatory compliance, and collaborate with clinical teams to advance patient safety and care outcomes. This role is hybrid with on-site duties at 15 Francis Street and supports hospital-wide safety initiatives.

Qualifications

• Knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with multidisciplinary teams.
• Detail-oriented with a focus on accuracy in data analysis and reporting.

Responsibilities

• Develop, implement, and oversee quality improvement initiatives to enhance patient care and outcomes.
• Promote and cultivate a culture of safety within the hospital and Biomedical Engineering Department.
• Develop and implement strategies to engage staff in safety initiatives and reporting.
• Monitor and analyze quality metrics and other performance indicators.
• Lead or participate in performance improvement projects related to patient safety and quality of care.
• Ensure compliance with healthcare regulations, accreditation standards, and quality reporting requirements.
• Collaborate with patient experience teams to assess and improve the overall patient experience.
• Analyze and report on quality and safety data regularly.
• Provide education and training to staff on quality improvement methodologies, patient safety principles, and regulatory requirements.

Skills

Analytical skills

Communication skills

Team collaboration

Problem-solving

Education

Bachelor's Degree Related Field of Study

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary Responsible for promoting high-quality patient care and a culture of safety involving medical equipment within the hospital. This position involves monitoring and improving quality and safety metrics, conducting assessments, and implementing initiatives to enhance overall healthcare quality and safety related to the use medical equipment across MGB. This position works within the MGB Biomedical Engineering Department and promotes safety and quality through the Biomedical Engineering safety investigation, recall, Institutional Review Board (IRB) review, and other initiatives in collaboration with clinical and quality stakeholders across the system.

Does this position require Patient Care?

No

Essential Functions

• Develop, implement, and oversee quality improvement initiatives to enhance patient care and outcomes.
• Promote and cultivate a culture of safety within the hospital and Biomedical Engineering Department.
• Develop and implement strategies to engage staff in safety initiatives and reporting.
• Monitor and analyze quality metrics and other performance indicators.
• Lead or participate in performance improvement projects related to patient safety and quality of care.
• Ensure compliance with healthcare regulations, accreditation standards, and quality reporting requirements.
• Collaborate with patient experience teams to assess and improve the overall patient experience.
• Analyze and report on quality and safety data regularly.
• Provide education and training to staff on quality improvement methodologies, patient safety principles, and regulatory requirements.

Qualifications

Education

Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Experience

Experience in quality improvement, patient safety, or a related field within a healthcare setting 3-5 years required

Knowledge, Skills and Abilities

• Knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with multidisciplinary teams.
• Detail-oriented with a focus on accuracy in data analysis and reporting.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

15 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7At

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.