Quality and Compliance Specialist

Trinity Health Mid-Atlantic; Mobile (AL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Day 1 medical

Dental

Vision

Paid time off

403(b)

Educational assistance

DailyPay access

Referral incentives

Job summary

Trinity Health is seeking a Quality & Compliance Specialist to support the Quality & Compliance Director in the PACE program at Mercy Life of Alabama. This role focuses on quality monitoring, data analysis, regulatory reporting, and performance improvement to ensure survey readiness and participant outcomes.

Responsibilities include audits, CMS and state compliance, infection control tracking, policy updates, emergency preparedness, and collaboration with interdisciplinary teams to drive process

Qualifications

• Bachelor’s degree preferred in healthcare administration, nursing, public health, quality management, or related field.
• 2 years of quality, compliance, performance improvement, or healthcare experience preferred.
• Experience with frail or elderly populations preferred.
• Strong analytical, problem-solving, organizational, and communication skills.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Ability to manage multiple priorities and collaborate across teams.
• Limited travel (<10%) may be required.

Responsibilities

• Collect, analyze, and report quality, compliance, and performance improvement data.
• Monitor quality metrics, maintain scorecards, and identify trends requiring corrective action.
• Develop, implement, and track performance improvement and corrective action plans.
• Conduct audits of clinical and operational processes to ensure regulatory compliance and survey readiness.
• Support regulatory surveys and maintain CMS, state, federal, and organizational compliance.

Skills

Analytical skills

Problem-solving

Communication skills

Organizational skills

Education

Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Quality Management, or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Employment Type: Full time Shift: Description: Full Time, Onsite at Mercy Life of Alabama

Position Summary

The Quality & Compliance Specialist supports the Quality & Compliance Director in ensuring quality, regulatory compliance, and continuous survey readiness across the PACE program. This role is responsible for quality monitoring, data analysis, regulatory reporting, performance improvement initiatives, infection control tracking, and compliance oversight to improve participant outcomes and operational excellence.

Key Responsibilities

• Collect, analyze, and report quality, compliance, and performance improvement data.
• Monitor quality metrics, maintain scorecards, and identify trends requiring corrective action.
• Develop, implement, and track performance improvement and corrective action plans.
• Conduct audits of clinical and operational processes to ensure regulatory compliance and survey readiness.
• Support regulatory surveys and maintain compliance with CMS, state, federal, and organizational requirements.
• Monitor grievance and appeals processes to ensure regulatory compliance and participant satisfaction.
• Collaborate with interdisciplinary teams to conduct root cause analyses and process evaluations.
• Prepare and submit required quality, compliance, and regulatory reports, including HPMS reporting.
• Coordinate Quality Committee meetings, including agendas, minutes, and supporting materials.
• Monitor infection control and immunization data and support infection prevention initiatives.
• Review and update policies and procedures to ensure ongoing compliance.
• Assist with emergency preparedness, fire drill tracking, and business continuity planning.
• Participate in audits of contracted providers and PACE program sites.
• Maintain confidentiality of participant information and uphold organizational values and ethical standards.

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Quality Management, or a related field preferred.
• Two (2) years of quality, compliance, performance improvement, or healthcare experience preferred.
• Experience working with frail or elderly populations preferred.
• Strong analytical, problem-solving, organizational, and communication skills.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Knowledge of quality improvement principles, regulatory requirements, auditing processes, and data reporting.
• Ability to manage multiple priorities, work independently, and collaborate effectively across teams.
• Limited travel (less than 10%) within the service region may be required.

Position Highlights and Benefits

• Day 1 medical coverage
• dental
• vision
• paid time off
• 403(b)
• educational assistance
• Access to earned wages daily through DailyPay
• Opportunity to earn incentives through the Employee Referral Program
• Warm, supportive environment with a strong participant-centered focus
• Comprehensive orientation and ongoing professional development opportunities

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.