Quality Analyst (Software)

Eversana; Northern (KY); Hybrid; USD 58,000 - 84,000; Full time

Job summary

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry, dedicated to improving patient health outcomes through innovative services and data-driven strategies.

The Quality Analyst role focuses on designing and executing test plans, identifying defects, and collaborating with cross-functional teams to ensure products meet high standards before release. This position emphasizes process improvement and staying current with industry best practices.

Qualifications

• 2+ years of experience in the software development industry with a focus on software testing.
• Solid understanding of software testing methodologies, including Agile and Waterfall approaches, and the software development life cycle.
• Hands-on experience designing and executing test cases to ensure software quality.
• Proven track record of identifying and reporting defects and collaborating with development teams to resolve issues.

Responsibilities

• Design and execute comprehensive test plans and test cases to ensure software products meet quality standards and specifications.
• Analyze test results and report defects to relevant stakeholders.
• Identify, track, and document software issues and report them to the project team.
• Collaborate with developers, business analysts, and project managers to ensure software meets business and technical requirements.
• Recommend improvements to the testing process to enhance efficiency and effectiveness.
• Maintain accurate work time records in the time entry system.

Skills

Software testing

Agile

Waterfall

Test planning

Defect reporting

Job description

• Compensation: USD 57680 - USD 84000 - yearly

Company Description

EVERSANA INTOUCH®is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

Job Description

WHAT DOES A QUALITY ANALYST DO?

The Quality Analyst (QA) plays a crucial role in our software development process, ensuring that our products meet the highest quality standards before they reach our customers. As a Quality Analyst, you will be responsible for designing and executing test cases, analyzing test results, and reporting on defects. You will work closely with developers, business analysts, and project managers to understand requirements and provide valuable feedback on product design and usability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Design and execute comprehensive test plans and test cases to ensure software products meet quality standards and specifications
• Analyze test results and report defects to relevant stakeholders
• Identify, track, and document software issues and report them to the project team
• Collaborate with developers, business analysts, and project managers to ensure software meets business and technical requirements
• Recommend improvements to the testing process to enhance efficiency and effectiveness
• Maintain accurate work time records in the time entry system
• Continuously develop skills needed for effectiveness in the role and stay current with industrytrends and best practicesmodeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

Qualifications

WHAT ARE WE LOOKING FOR?

2+ years of experience working in the software development industry, with a focus on software testing.

Solid understanding of software testing methodologies, including Agile and Waterfall approaches, and the software development life cycle.

In-depth knowledge of test planning and execution, with hands-on experience designing and executing test casesto ensure the quality of software products.

Proven track record of identifying and reporting defects and collaborating with development teams to resolve issues and improve software quality.

Experience testing a range of software products, including web applications, mobile apps, and emails.

Additional Information

OUR CULTURAL BELIEFS

• Patient Minded I act with the patient’s best interest in mind.
• Client Delight I own every client experience and its impact on results.
• Take Action I am empowered and hold myself accountable.
• Embrace Diversity I create an environment of awareness and respect.
• Grow Talent I own my development and invest in the development of others.
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate I am bold and creative in everything I do

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, itrepresentsthe low and high end of the salary range for this position and is not applicable to locations outside of theU.S.Compensation will bedeterminedbased on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visiteversana.com/careers .More information about EVERSANA’s benefits package can be found ateversana.com/careers . EVERSANA reserves the right tomodifythis base salary rangeand benefitsat any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [emailprotected] .