QUALITY ANALYST - REMOTE (Must reside in Minnesota)

greaterminnesota; Willmar (MN); Remote; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Direct in-home medical visits (NICE)

Job summary

Greater Minnesota Family Services is seeking a Fulltime Quality Analyst I to work remotely from Minnesota. The role focuses on monitoring staff documentation in Procentive and related data systems, ensuring timely submissions and quality reporting, with flexibility for late-evening discussions as needed.

Applicants should have 5+ years in human services, a Minnesota residency, and excellent English communication. The position offers comprehensive health benefits and generous leave plans.

Qualifications

• Bachelor's degree in a human services-related field is preferred.
• Must reside in Minnesota.
• Strong English reading/writing and communication skills.

Skills

Effective communication

Problem solving

Attention to detail

Confidentiality

Education

Bachelor's degree in a human services-related field

Tools

Procentive EHR

Data reporting systems

Job description

FULLTIME QUALITY ANALYST I - REMOTE (MUST RESIDE IN MINNESOTA)

Salary: $52k-$55k+ (DOE)

PROFESSIONAL ACTIVITIES:

• Serving in a "Circle of Courage"© community with 4 core Values of Belonging, Mastery, Independence, and Generosity. The most important one is Belonging; where everyone feels that they are a significant part of their local team (they are listened to).
• This position will work with individual staff who may not be completing their case file documentation, and their self-managed team that each staff person is a part of, and the administrative team - Quality Analyst II, Clinical Coordinator and Program Coordinator within the organization to request assistance with staff who may be struggling with quality reporting so staff do quality work for the Greater MN Family Services mission.
• Monitor a significant level of data that ensures that staff's documentation is completed in a timely manner in Procentive (EHR portal) and other data reporting systems.
• Communicate directly and kindly with staff if there are any concerns with the above responsibilities of GMFS employees.
• Request assistance to support and guide staff in difficult situations that may arise in their performance so they may find ways to improve.
• This position may require you to be flexible with the work scheduled should a staff person need to talk about a concern at 8:00pm.

QUALIFICATIONS:

Counselor Level:

• Bachelor's degree in a human services-related field, such as psychology, social work, human services/human development, sociology, child development/family services or related field is preferred
• Must reside in Minnesota.
• This position requires strong proficiency in English, including the ability to read, write, and communicate clearly and professionally

EXPERIENCE:

• At least 5 years in a human service-related field with extensive background in effective communication, problem solving and detail oriented.
• Must be able to problem solve issues effectively.
• Must understand the importance of confidentiality in the workplace.

BENEFITS:

• Health Insurance- very good coverage
• "NICE Healthcare - provides you with direct in home or virtual medical visits to you along with 550+ prescriptions absolutely free.
• Total Care Option - Save up to $8,000 on your family's healthcare costs
• KiSxCard Program - Provides access to high-quality, low-cost surgery and imaging services.
• Paid Time Leave which includes 'Earned Sick and Safe Time'
• 403b Retirement Plan with one-to-one match after one year
• Wellness Program to reduce health insurance costs
• Generous Employee Assistance Program
• Minnesota Paid Family and Medical Leave
• Clinical Supervision to become a Licensed Therapist(LICSW, LMFT, LPCC) with a board-certified clinical supervisor.
• Public Service Loan Forgiveness in working with a Nonprofit organization.
• Self-Income Based Forgiveness Programs are available for Bachelor level and Master level graduates in working with a Nonprofit organization.
• Life Insurance
• Short Term Disability
• Long Term Disability
• Vision Insurance
• Dental Insurance

GMFS is an Equal Opportunity Employer.