QUALITY ANALYST - REMOTE (Must reside in Minnesota)

Greater Minnesota Family Services; Willmar (MN); Remote; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

NICE Healthcare

Total Care Option

KiSxCard Program

Paid Time Leave

403b Retirement Plan

Wellness Program

Employee Assistance Program

Paid Family Leave

Public Service Loan Forgiveness

Job summary

Greater Minnesota Family Services seeks a Fulltime Quality Analyst I to support data integrity and timely documentation across our programs. This remote role requires residence in Minnesota and occasional travel to Willmar for training or meetings.

The position involves collaborating with clinical and administrative staff, monitoring Procentive and other reporting tools, and guiding staff to improve performance and ensure quality standards are met.

Qualifications

• Bachelor's degree in a human services-related field is preferred.
• Must reside in Minnesota.
• Strong proficiency in English: reading, writing, and clear communication.
• Experience serving rural Minnesota communities and familiarity with rural service delivery.

Responsibilities

• Monitor data in Procentive (EHR portal) and other reporting systems to ensure timely documentation.
• Communicate with staff regarding quality reporting concerns and provide guidance as needed.
• Collaborate with Quality Analyst II, Clinical Coordinator and Program Coordinator to support staff performance.

Skills

Communication

Problem solving

Detail oriented

Confidentiality

Education

Bachelor's degree in human services-related field

Job description

FULLTIME QUALITY ANALYST I – REMOTE (MUST RESIDE IN MINNESOTA)

*Salary: $52k-$55k+ (DOE)

PROFESSIONAL ACTIVITIES:

• Serving in a “Circle of Courage” © community with 4 core Values of Belonging, Mastery, Independence, and Generosity. The most important one is Belonging; where everyone feels that they are a significant part of their local team (they are listened to).


• This position will work with individual staff who may not be completing their case file documentation, and their self-managed team that each staff person is a part of, and the administrative team - Quality Analyst II, Clinical Coordinator and Program Coordinator within the organization to request assistance with staff who may be struggling with quality reporting so staff do quality work for the Greater MN Family Services mission.


• Monitor a significant level of data that ensures that staff's documentation is completed in a timely manner in Procentive (EHR portal) and other data reporting systems.


• Communicate directly and kindly with staff if there are any concerns with the above responsibilities of GMFS employees.


• Request assistance to support and guide staff in difficult situations that may arise in their performance so they may find ways to improve.


• This position may require you to be flexible with the work scheduled should a staff person need to talk about a concern at 8:00pm.


• Although this position is remote, applicants must have reliable transportation and be able to travel to Willmar, MN for periodic training, onboarding, or team meetings as needed.

QUALIFICATIONS:

Counselor Level:

• Bachelor's degree in a human services-related field, such as psychology, social work, human services/human development, sociology, child development/family services or related field is preferred


• Must reside in Minnesota.


• This position requires strong proficiency in English, including the ability to read, write, and communicate clearly and professionally.


• Preference will be given to applicants with experience serving rural Minnesota communities and familiarity with the ethical, logistical, and cultural nuances of rural service delivery.

EXPERIENCE:

• At least 5 years in a human service-related field with extensive background in effective communication, problem solving and detail oriented.


• Must be able to problem solve issues effectively.


• Must understand the importance of confidentiality in the workplace.

BENEFITS:

• Health Insurance – very good coverage


• NICE Healthcare - provides you with direct in home or virtual medical visits to you along with 550+ prescriptions absolutely free.


• Total Care Option - Save up to $8,000 on your family's healthcare costs


• KiSxCard Program - Provides access to high-quality, low-cost surgery and imaging services.


• Paid Time Leave which includes ‘Earned Sick and Safe Time’


• 403b Retirement Plan with one-to-one match after one year


• Wellness Program to reduce health insurance costs


• Generous Employee Assistance Program


• Minnesota Paid Family and Medical Leave


• Clinical Supervision to become a Licensed Therapist (LICSW, LMFT, LPCC) with a board-certified clinical supervisor.


• Public Service Loan Forgiveness in working with a Nonprofit organization.


• Self-Income Based Forgiveness Programs are available for Bachelor level and Master level graduates in working with a Nonprofit organization.


• Life Insurance


• Short Term Disability


• Long Term Disability


• Vision Insurance


• Dental Insurance

GMFS is an Equal Opportunity Employer.