Product Support Specialist

Nortera; Lebanon (Lebanon County); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive wages

Health Insurance

401K with Company Match

Paid Sick, Vacation, and Holidays

Opportunities for advancement

Job summary

A leading plant-based food company in Lebanon, PA, is seeking quality assurance personnel for second shift roles. Responsibilities include adhering to USDA standards, performing audits, and ensuring product quality. The role offers competitive pay starting at $18 per hour and various employee benefits, including health insurance and retirement savings plans. Join us in making a positive impact on health and sustainability.

Qualifications

• Ability to adhere to USDA specifications and quality procedures.
• Experience with weight/grade audits and sanitation inspections.
• Effective communication skills for reporting issues.

Responsibilities

• Review specifications requiring improvement or retraining.
• Perform audits and inspections related to quality control.
• Complete necessary paperwork for product holds and releases.

Job description

Second Shift (3 pm to 11 pm)

By joining Nortera, the world leader in ready-to-use plant-based food, you are deciding to make a positive and sustainable impact on yourself, others and the planet.

We strongly believe vegetable food is THE solution to bring well-being through food to the nearly 9 billion inhabitants of our planet while preserving its resources.

Why Choose Nortera

• Competitive wages (Plus shift premiums for 2nd and 3rd shift assignments)
• Group Health Insurance program w/HSA or FSA
• Dental, Vision, and Supplemental Insurance options
• 401K Retirement Savings account with Company Match
• Paid Sick, Vacation, and Holidays
• Employee Assistance Program
• Reimbursement program, for Wellness (Gym Memberships, etc.) and Tuition
• Opportunities for advancement within a growing company

Your Daily Role

• Adhere to all aspects of USDA and customer specifications. Review areas requiring improvement and/or retraining.
• Perform weight/grade audits. Perform metal detector audits.
• Perform sanitation inspections.
• Conduct product samplings as required for raw materials and finished product.
• Complete paperwork associated with holds and releases.
• Responsible for following all of the facility HACCP plan and quality system procedures.
• Responsible for following Good Manufacturing Practices, Standard Operating Procedures and quality system procedures.
• Communicates issues to Group Leaders in a timely, professional manner.
• Complete other tasks as assigned by the Quality Systems Group Leader and Quality Systems Manager.

Pay Rate: $18 an hour

We’re looking for people like you!

Come grow with Nortera!

Nortera believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Nortera is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at 585-434-0399.