Quality Analyst

Ford Motor Company; Allen Park (MI); Hybrid; USD 74,000 - 166,000; Full time

Benefits offered by this job

Medical coverage

Hybrid schedule

Tuition assistance

Paid time off

Job summary

Ford Racing is seeking a Data Analytics Specialist to join the Ford Racing team and analyze warranty and connected vehicle data to surface emerging issues and insights. You will develop data solutions for internal customers and collaborate with engineering teams on data-driven problem solving.

The role emphasizes growth in data tools, quality improvements, and delivering actionable analytics within a fast-paced, global environment.

Qualifications

• B.S. in Engineering/Math/CS or related field.
• 1-2 years of Big Data Analytics experience.
• 1+ years of engineering experience in quality, product development or manufacturing.
• Proficient in MS Office.
• Familiar with 8D problem solving methodology.

Responsibilities

• Define and investigate warranty claims LTIS and HTIS with trends by vehicle line and conditions.
• Lead the use of Connected Vehicle data to develop tools for problem solving.
• Support quality projects using DFSS/8D on tight timelines.
• Evaluate high warranty spend and failure rate subsystems.
• Document lessons learned and maintain the Ford Racing knowledge base.

Skills

Data Analytics

Big Data

MS Office

Problem Solving

Teamwork

Education

B.S. in Engineering / Math / CS

M.S. in related field

Tools

SQL

Python

Alteryx

Qlik Sense

JIRA

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Racing is where our story began.

In 1901, Henry Ford climbed into a car he built himself—"Sweepstakes"—and beat America's most famous driver. He wasn't a racer, but he had to win. He did. Ford Motor Company was born from that victory.

That fighting spirit lives on in Ford Racing today. We're the engineers, strategists, and competitors who bring Ford's track-tested edge into every vehicle we build. Every track, every stage, every proving ground—that's where we prove ourselves.

The result: one of the world's most iconic brands, legendary nameplates, and a team unmatched in the industry.

Our mantra: Race to win, engineer to lead.

If you're a competitor, innovator, or performance obsessive, Ford Racing is where you belong. Help us write the next chapter.

In this position

• The Ford Racing Production Vehicle Quality and Launch Team is looking for a Data Analytics Specialist to integrate into our Ford Racing team by analyzing and interpreting warranty and connected vehicle data indicators to focus the team on emerging issues and key insights.
• This role will involve developing data solutions for internal customers and working with the engineering teams on the use of data for problem solving. We are looking for someone who has a passion for growing their skills, tackling exciting “leading edge” work, has a passion for customer quality, and likes problem solving potential concerns.

What You'll Do

• Define and investigate warranty claims LTIS (0 – 3 MIS) and HTIS (12 – 36 MIS) including developing trends based on vehicle line, time in service, operating conditions, locations and other critical factors.
• Lead the use of Connected Vehicle data through the ideation and development of tools/methods for problem solving. Develop processes, tools and methods to obtain insight from large files of Connected Vehicle data. Provide data and analysis to support Quality Assessment in the launch scorecard [Launch Quality Operating System (LQOS)]
• Lead/support High Time in Service Quality Projects using Design for Six Sigma / 8D processes on aggressive timelines to support warranty spend and failure rate reduction targets.
• Responsibilities include evaluation of high warranty spend/failure rate subsystems and vehicle applications with a focus on issues that contribute to > 12 MIS warranty and/or are design/physics related versus supplier quality/manufacturing defect related.
• Identify and document lessons learned for knowledge preservation. Own Ford Racing Technical Specialist Prevent forum (agenda setting, minutes, open assignments, etc)
• Ensure the completion of “Meets Program Intent” quality assessments of the gateways leading from prototype to production by reviewing documentation, participating in gate reviews, and escalating any identified risks.
• Be Subject Matter Expert on Quality AI, JIRA, SIMPSN within Ford Racing
• Build strong and trusting relationships with business partners across Ford North American organizations

You'll have

• B.S. in Engineering, Mathematics, Statistics, Engineering, Computer Science or related field or equivalent combination of relevant education and experience.
• 1-2 years of experience in Big Data Analytics
• 1+ Years of engineering experience in quality, product development or manufacturing
• Proficient in MS OFFICE
• Proficient in 8D problem solving methodology/ strategic problem solving.
• Strong teamwork, organizational, oral communication, presentation, and written communication skills, with ability to work effectively with various functions. Ability to take complex problems and break them down to build and implement an action plan
• Self-motivated individual with a high level of initiative. Ability to prioritize in a fast-paced, sophisticated, global environment
• Ability to consistently perform at a high level of technical competence, showing composure and decisiveness under pressure

Even better, you may have

• M.S. in Mechanical Engineering, Mathematics, Statistics, Engineering, Computer Science or related field
• Six Sigma Certification (Green / Blackbelt/ Design for Six Sigma)
• Ability to understand how to ingest large data sets from a variety of sources (SQL, Python, Java, Alteryx, Qlik Sense, etc.)
• Working knowledge of Ford's quality tools and process - on the job experience with GSAR, QARS, 3rd Party (JD Power IQS Live and Repair Analytics)
• Familiarity/experience with Failure Mode Avoidance and Robustness and Reliability processes
• Proven leadership skills in team building, implementing process improvements, problem solving, and consistent delivery to objectives

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 6 and ranges from $74,300-$124,500.

This position is a salary grade 7 and ranges from $86,600-$144,900.

This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.