Qualified Professional / CADC - SACOT

Southeastern Integrated Care Llc; Pembroke (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Southeastern Integrated Care Llc in Pembroke, NC seeks a Qualified Professional / CADC - SACOT to provide care under supervision, contributing to the Person-Centered Plan and coordinated treatment activities.

The role emphasizes documentation, confidentiality, and effective communication, with duties spanning intake, discharge planning, and 24/7 on-call responsiveness within a collaborative team.

Qualifications

• Bachelor’s degree in Human Service field with 2 years full-time MH/DD/SAS experience, or 4 years in a related field, or RN with MH/DD/SAS experience, or Master’s with 1 year MH/DD/SAS experience.
• Must maintain strict confidentiality.
• Must possess effective communication/documentation skills.
• Excellent written and oral communication skills.
• Ability to work independently and as part of a team.
• Flexibility in responding to change.
• Demonstrated advocacy and negotiation abilities.

Responsibilities

• Participates in development/update of the Person-Centered Plan (PCP).
• Advocates for client and family participation in treatment and follow-up.
• Provides staff support for AP under Team Lead.
• Coordinates PCP activities under Team Leader.
• Performs case management and links to services and referrals.
• Documents billable encounters in the EMR within 24 hours.
• Maintains confidentiality of PHI and privacy.
• Completes Intake Packets for referrals.
• Participates in 24/7 on-call system for first response.

Skills

Confidentiality

Communication skills

Professionalism

Written communication

Customer service

Phone skills

Teamwork

Time management

Advocacy

Adaptability

Education

Bachelor’s degree in Human Service field

Bachelor’s degree in a field other than Human Services

RN license in North Carolina

Master’s degree in Human Services field with MH/DD/SAS experience

Tools

EMR (electronic medical record) system

Computers

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Qualified Professional / CADC - SACOT

Full Time Pembroke, NC, US

Summary:

The Qualified Professional is responsible for providing care under the supervision of a Team Leader, Program Director/Coordinator, or Clinical Director that will include direct and indirect interventions and participates in the development of the Person-Centered Plan.

Essential Duties and Responsibilities:

• Participates in the development of the initial and ongoing update of the Person-Center-Plan.
• Advocate for appropriate participation of person receiving services and family in overall treatment and follow-up monitoring of progress toward meeting treatment goals.
• Serves as support staff for the AP under the direction of the Team Lead.
• Develop and demonstrate a thorough understanding of the clinical diagnosis relevant to the provision of goals in the PCP.
• Coordinates activities within the established Person-Centered Plan (PCP) under the direction of the Team Leader.
• Performs case management functions of assisting with linking and arranging for services and referrals; assists client with scheduling and linkage to community resources, under the direction of the Team Leader.
• Demonstrates ability to provide staff with individual-specific training and training in the knowledge, skill, and abilities required by the population.
• Assists Team Lead with coordination of discharge planning based on goals established at the initiation of service.
• Coordinates service recipient’s transition back into the community/home/family from the type of care
• Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates "first response" resources according to consumer needs and the PCP.
• Perform duties as requested by the Team Lead or Clinical Director.
• Represent the company in a positive manner, reflective of the company's mission, at all times.
• Submit all documentation accurately, neatly, and timely.
• Maintaining records and charting each individual and reporting unusual and critical incidents in a professional, timely manner (within 24 hours).
• Ensures confidentiality regarding sensitive and protected information.
• Ensures individual rights to privacy and protected health information for the person supported.
• Assists Team Lead with service, agency, LME/MCO, state and/or federal documentation requirements and timelines such as NCTOPPs, PCPs/ITRs, and reminders relative to Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports.
• Completes Intake Packets for any of the referrals that the office receives.
• Accurately documents all billable encounters into southeastern Integrated Care's EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified.
• Performs all other duties as reasonably required and assigned.
• In addition, the employee must participate in all required training and education as mandated by the specific service line and clinical coverage policy.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s degree in Human Service field with 2 years full-time, accumulated MH/DD/SAS experience with population, OR
• Bachelor’s degree in a field other than Human Services with 4 years full-time, accumulated MH/DD/SAS experience with population, OR
• An individual who holds a license of Registered Nurse (RN) in North Carolina, and also has 4 years of experience with MH/DD/SAS population. OR
• Master’s degree in Human Services field and has 1 year of full-time post-graduate degree accumulated MH/DD/SAS experience with population.

Required Skills/Abilities

• Must maintain strict confidentiality
• Must possess effective communication/documentation skills
• Must have a positive attitude and view the person receiving services as a priority
• High level of professionalism
• Excellent written and oral communication skills
• Excellent customer service and phone skills required
• Use of basic office equipment and computer; keyboarding skills
• Ability to work independently and as part of a team
• Flexibility in responding and adjusting to change
• Ability to prioritize and manage time
• Advocacy and negotiation skills
• Ability to demonstrate commitment, competence, people skills, and adaptability

Certificates, Licenses, Registrations

• Valid NC driver’s license including personal vehicle insurance coverage.
• Current license or certification must be maintained if applicable.