Qualified Professional - ACT

Southeastern Integrated Care LLC; Lumberton (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Southeastern Integrated Care LLC is seeking a Qualified Professional to provide care under supervision, contributing to the Person-Centered Plan and coordinating services and referrals for clients in the Lumberton area.

You will participate in discharge planning, ensure timely documentation, and maintain confidentiality while collaborating with the care team to improve outcomes and community integration.

Qualifications

• Bachelor’s degree in a Human Services field with 2 years full-time MH/DD/SAS experience.
• Bachelor’s degree in a field other than Human Services with 4 years full-time MH/DD/SAS experience.
• RN licensed in NC with 4 years MH/DD/SAS experience.
• Master’s degree in Human Services with 1 year MH/DD/SAS post-graduate experience.

Responsibilities

• Participates in development and ongoing updates of the Person-Centered Plan (PCP).
• Advocates for client and family participation in treatment and follow-up.
• Provides staff support under Team Lead; coordinates PCP activities.
• Under Team Lead, develops understanding of clinical diagnoses relevant to PCP goals.
• Coordinates services and referrals; assists with scheduling and community linkages.
• Training staff on population-specific knowledge and skills.
• Assists discharge planning aligned with service goals.

Skills

Confidentiality

Communication

Documentation

Professionalism

Customer service

Phone skills

Teamwork

Time management

Adaptability

Advocacy

Education

Bachelor's in Human Services

Bachelor's in non-Human Services with MH/DD/SAS experience

RN in North Carolina with MH/DD/SAS experience

Master's in Human Services with MH/DD/SAS experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Qualified Professional - ACT

Full Time Lumberton, NC, US

22 days ago Requisition ID: 1961

Summary:

The Qualified Professional is responsible for providing care under the supervision of a Team Leader, Program Director/Coordinator, or Clinical Director that will include direct and indirect interventions and participates in the development of the Person-Centered Plan.

Essential Duties and Responsibilities:

• Participates in the development of the initial and ongoing update of the Person-Center-Plan.
• Advocate for appropriate participation of person receiving services and family in overall treatment and follow-up monitoring of progress toward meeting treatment goals.
• Serves as support staff for the AP under the direction of the Team Lead.
• Develop and demonstrate a thorough understanding of the clinical diagnosis relevant to the provision of goals in the PCP.
• Coordinates activities within the established Person-Centered Plan (PCP) under the direction of the Team Leader.
• Performs case management functions of assisting with linking and arranging for services and referrals; assists client with scheduling and linkage to community resources, under the direction of the Team Leader.
• Demonstrates ability to provide staff with individual-specific training and training in the knowledge, skill, and abilities required by the population.
• Assists Team Lead with coordination of discharge planning based on goals established at the initiation of service.
• Coordinates service recipient’s transition back into the community/home/family from the type of care
• Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer needs and the PCP.
• Perform duties as requested by the Team Lead or Clinical Director.
• Represent the company in a positive manner, reflective of the company’s mission, at all times.
• Submit all documentation accurately, neatly, and timely.
• Maintaining records and charting each individual and reporting unusual and critical incidents in a professional, timely manner (within 24 hours).
• Ensures confidentiality regarding sensitive and protected information.
• Ensures individual rights to privacy and protected health information for the person supported.
• Assists Team Lead with service, agency, LME/MCO, state and/or federal documentation requirements and timelines such as NCTOPPs, PCPs/ITRs, and reminders relative to Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports.
• Completes Intake Packets for any of the referrals that the office receives.
• Accurately documents all billable encounters into southeastern Integrated Care’s EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified.
• Performs all other duties as reasonably required and assigned.
• In addition, the employee must participate in all required training and education as mandated by the specific service line and clinical coverage policy.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s degree in Human Service field with 2 years full-time, accumulated MH/DD/SAS experience with population, OR
• Bachelor’s degree in a field other than Human Services with 4 years full-time, accumulated MH/DD/SAS experience with population, OR
• An individual who holds a license of Registered Nurse (RN) in North Carolina, and also has 4 years of experience with MH/DD/SAS population. OR
• Master’s degree in Human Services field and has 1 year of full–time post-graduate degree accumulated MH/DD/SAS experience with population.

Required Skills/Abilities

• Must maintain strict confidentiality
• Must possess effective communication/documentation skills
• Must have a positive attitude and view the person receiving services as a priority
• High level of professionalism
• Excellent written and oral communication skills
• Excellent customer service and phone skills required
• Use of basic office equipment and computer; keyboarding skills
• Ability to work independently and as part of a team
• Flexibility in responding and adjusting to change
• Ability to prioritize and manage time
• Advocacy and negotiation skills
• Ability to demonstrate commitment, competence, people skills, and adaptability

Certificates, Licenses, Registrations

• Valid NC driver’s license including personal vehicle insurance coverage.
• Current license or certification must be maintained if applicable.