Qualified Mental Health Associate (QMHA) – Case Manager

Guillaume Counseling Services, P.C.; Portland (OR); Hybrid; USD 36,000 - 41,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Guillaume Counseling Services, P.C. in Portland, Oregon seeks a compassionate QMHA to provide direct behavioral health support, skills training, and case management for children, youth, adults, and families in a hybrid outpatient setting.

The position offers W-2 hourly compensation, supervision, ongoing training, and opportunities for professional growth, with scheduling that includes weekday evenings and some weekend hours. Bilingual ability is preferred but not required.

Qualifications

• QMHA credentialing or eligibility required.
• Experience with children, adolescents, adults, and families.
• Ability to work with diverse backgrounds.
• In-person services in Portland area.

Responsibilities

• Provide individualized behavioral health skills training and coaching.
• Deliver case management and connect clients to community resources.
• Support clients in achieving treatment plan goals.
• Facilitate psychoeducational and skills-development groups within QMHA scope.
• Coordinate care with clinicians, families, and providers.
• Assist clients with navigating health, housing, education, and community resources.
• Monitor client progress and report concerns to supervisor.
• Complete accurate, timely service documentation.
• Participate in supervision, training, and team meetings.
• Maintain compliance with regulations and organizational policies.

Skills

Behavioral health

Case management

Cultural sensitivity

Documentation

Communication

Education

Bachelor's degree in psychology or related field

Tools

EHR systems

Job description

Qualified Mental Health Associate (QMHA) - Case Manager

PROJECTED START DATE: 2027

Position Overview

Guillaume Counseling Services, P.C. is seeking compassionate, dependable, and culturally responsive Qualified Mental Health Associates (QMHAs) to join our growing outpatient behavioral health team in Portland, Oregon.

This position focuses on providing direct behavioral health support, skills training, case management, care coordination, and community resource assistance to children, adolescents, adults, and families experiencing mild to moderate mental health challenges.

We are seeking individuals who are collaborative, flexible, teachable, organized, and committed to helping clients develop practical skills, improve daily functioning, and achieve their treatment goals.

Bilingual proficiency in Spanish and English or Haitian Creole and English is preferred, but not required.

This is an hourly W-2 position with a projected start date in 2027. The anticipated hiring timeline will depend on program development, regulatory approvals, and organizational needs.

Schedule and Work Arrangement:

• Projected start date: 2027; exact date to be determined.
• Initial schedule: Part-time, approximately 20-29 hours per week.
• Full-time opportunity: 30-40 hours per week, based on service demand and organizational needs.
• Work arrangement: Hybrid, with required in-person services and responsibilities.
• Office location: 4850 SW Scholls Ferry Road, Portland, Oregon.
• Monday-Friday appointments: 9:00 a.m.-8:00 p.m.
• Saturday appointments: 9:00 a.m.-3:00 p.m.

Schedules will be developed based on employee availability, client needs, and organizational requirements.

Additional paid time is allocated for documentation, supervision, meetings, training, and assigned administrative responsibilities.

Daytime Availability:

Employees must be available for scheduled supervision, consultation, meetings, and training during weekday business hours. All required work time is compensated.

Compensation and Earning Potential:

Qualified Mental Health Associate: $26-$30/hour

• Regular: $26/hour.
• Culturally Specific: $28/hour.
• Bilingual: $30/hour.

Bilingual compensation applies to employees who meet the organization's applicable language proficiency qualifications.

Estimated Monthly and Annual Earnings:

• 20 hours/week: $2,253-$2,600/month | $27,040-$31,200/year.
• 29 hours/week: $3,267-$3,770/month | $39,208-$45,240/year.
• 30 hours/week: $3,380-$3,900/month | $40,560-$46,800/year.
• 40 hours/week: $4,507-$5,200/month | $54,080-$62,400/year.

All hours worked are paid

including direct services, documentation, supervision, meetings, training, and assigned administrative responsibilities.

Monthly and annual equivalents are estimates based on 52 weeks at the stated hourly rates. Actual earnings depend on hours worked, client referrals, service demand, and organizational needs. Full-time hours and projected earnings are not guaranteed.

Benefits and Professional Support:

• W-2 employment with competitive hourly compensation.
• Medical, dental, and vision insurance for eligible full-time employees.
• Paid sick leave in accordance with Oregon requirements.
• Retirement savings through OregonSaves and a 401(k) plan, subject to eligibility.
• Professional liability insurance coverage.
• Flexible scheduling and opportunities for professional advancement.
• Structured onboarding and paid training.
• Ongoing clinical supervision and professional development.
• Administrative support for scheduling, billing, and coordination.
• Electronic health record tools to support service documentation.

Minimum Qualifications:

• Applicants must meet applicable Oregon QMHA qualification and credentialing requirements, including an eligible educational or combined education-and-experience pathway.
• Bachelor's degree in psychology, social work, behavioral science, or a related qualifying field; an equivalent degree or qualifying combination of education, training, and experience may be considered under applicable Oregon requirements.
• Ability to obtain or maintain applicable QMHA credentialing.
• Knowledge of behavioral health services, skills development, case management, and community resources.
• Ability to work effectively with children, adolescents, adults, and families from diverse socioeconomic, cultural, racial, ethnic, religious, and nonreligious backgrounds.
• Strong communication, interpersonal, organizational, and documentation skills.
• Ability to establish positive, respectful relationships with clients, families, colleagues, and community partners.
• Demonstrated flexibility, teachability, accountability, collaboration, and openness to feedback.
• Ability to provide services within the QMHA scope of practice under appropriate clinical supervision.
• Ability to complete required safety, risk-screening, and other training.
• Ability to provide required in-person services in the Portland area.

Preferred Qualifications:

• Current QMHA registration or certification through an applicable Oregon-recognized credentialing pathway.
• Experience in outpatient behavioral health, community mental health, or case management.
• Experience working with Medicaid/Oregon Health Plan populations.
• Experience facilitating psychoeducational or skills-development groups.
• Familiarity with community resources, social services, and care coordination.
• Bilingual proficiency in Spanish and English or Haitian Creole and English preferred, but not required.

Key Responsibilities:

• Provide individualized behavioral health skills training to help clients improve coping skills, emotional regulation, communication, problem-solving, and daily functioning.
• Deliver case management services and assist clients in accessing appropriate community resources.
• Support clients in implementing goals and interventions established in their treatment plans.
• Facilitate psychoeducational and skills-development groups within the QMHA scope of practice.
• Coordinate care with clinicians, families, community providers, and other authorized support systems.
• Assist clients with navigating behavioral health, healthcare, housing, educational, and community support resources.
• Monitor client progress, identify barriers to care, and communicate relevant concerns to the supervising clinician.
• Complete accurate, timely service documentation.
• Participate in required clinical supervision, consultation, training, and team meetings.
• Maintain compliance with Oregon regulations, HIPAA, professional standards, and organizational policies.

This is a direct-service behavioral health position, not an administrative or independent psychotherapy role.

Services are provided within the QMHA scope of practice and under appropriate clinical supervision.

Professional Growth and Advancement

Guillaume Counseling supports continued learning, professional development, and career advancement.

Employees will have opportunities to strengthen their skills in behavioral health service delivery, case management, care coordination, and interdisciplinary collaboration.

Professional advancement opportunities may become available based on qualifications, demonstrated competencies, performance, and organizational needs.

We welcome applications from individuals who are passionate, helping clients develop practical life skills, and improving access to culturally responsive behavioral health services throughout the Portland area.

We are particularly interested in candidates who demonstrate compassion, flexibility, coachability, strong interpersonal skills, cultural responsiveness, and a genuine commitment to professional growth.

Applicants should understand that this is an anticipated 2027 opening, and the final start date will be confirmed as program development and staffing plans progress.

To learn more about our organization and services, visit https://www.guillaumecounseling.com.

Guillaume Counseling Services, P.C. is an equal opportunity employer. All qualified applicants will receive consideration in accordance with applicable employment laws.