Qualified Field Service Engineer - Imaging

Gehealthcare; Idaho; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading medical technology innovator seeks a Qualified Field Service Engineer to deliver maintenance and support for their imaging products. This role involves direct customer interaction to ensure satisfaction and troubleshooting complex systems. The ideal candidate will have a technical degree and fluency in Polish and English, embodying high standards of service and quality.

Benefits

Flexible compensation and benefits

Qualifications

• Bachelor or Master’s degree in technical field required.
• Field Services experience essential.
• Comprehensive knowledge of Diagnostic Imaging modalities.

Responsibilities

• Performing services and maintenance activities on customer site.
• Total system level troubleshooting on complex problems.
• Daily interfacing with doctors and technicians on equipment status.

Skills

Technical analytical skills

Fluency in Polish

Fluency in English

Interpersonal skills

Education

Bachelor or Master’s degree in technical field

Job description

Jobbeschreibung Zusammenfassung

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

As a Qualified Field Service Engineer, you will be performing services and maintenance activities on our customers' site/property includes all types of maintenance service (preventive and remedial), managing maintenance facilities, repairing and refurbishing sold or existing products from Imaging segment.

In this role you will be also developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction in the assigned areas.

Job location: Podlaskie or Warmian-Masurian Voivodeship (field work).

Stellenbeschreibung

Responsibilities

• Maintaining all models specific to a modality Imaging in the assigned area.

• Total system level troubleshooting on complex multi-symptom problems.

• Resolving issues using established procedures and consulting supervisor or more senior team members for issues outside of defined instructions/parameters.

• Daily interfacing with doctors and technicians on equipment status issues.

• Acting to ensure satisfaction to primary customers.

• Assisting in the growth and direction of business in geographic area.

• Responsibly completing all administration tasks on time and ensuring timely completion of inspections documentation for assigned accounts.

Required Qualifications

• Bachelor or Master’s degree in technical field.

• Technical analytical skills.

• Field Services experience.

• Comprehensive knowledge of Diagnostic Imaging modalities.

• Fluency in Polish and English.

• Valid driving license cat. B

Desired Characteristics

• High work standards and quality.

• Ability to work independently with minimum direction.

• Initiative and motivation.

• Plans and organizes work effectively.

• Excellent communications, listening and interpersonal skills.

Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Our total rewards are designed to fuel your ambition by providing the flexibility and support you need to turn your ideas into impactful realities. Our compensation and benefits align with what you'd expect from an organization of global reach and scale. You'll find yourself surrounded by career opportunities in a culture that fosters care, collaboration, and support.

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Zusätzliche Stellenbeschreibung

Zusätzliche Informationen

Compensation Grade

PB1

Umzugshilfe bereitgestellt: Nein